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Home >> Toyota >> 2011 >> Highlander Hybrid Limited >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Navigation System (Diagnostic Codes & Symptom Tests) (Hybrid) >> Navigation System >> Voice Guidance does not Function >> Procedure

Voice Guidance does not Function: Procedure

  1. CHECK NAVIGATION SETTING 
    1. Display the "Voice Settings" screen.
    2. Check that "Off" is not selected.
      Fig 1: Identifying Voice Setting Screen
      GTY298831Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      "Off" is not selected.

      TEXT IN ILLUSTRATION

      *a Example

    NG → SELECT VOICE VOLUME SETTING OTHER THAN "Off" 

    OK: Go to next step 

  2. CHECK NAVIGATION SETTING 
    1. Display the "Voice Settings" screen.
    2. Check that "Auto Voice Guidance" is not "Off".
      Fig 2: Checking Voice Settings Screen
      GTY303153Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      "Auto Voice Guidance" is not "Off".

      TEXT IN ILLUSTRATION

      *a Example

    NG → TURN AUTO VOICE GUIDANCE "On" 

    OK: Go to next step 

  3. CHECK NAVIGATION SETTING 
    1. Display the "Voice Settings" screen.
    2. Check that "Voice Guidance in All Modes" is not "Off".
      Fig 3: Checking Navigation Setting Screen
      GTY301983Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      "Voice Guidance in All Modes" is not "Off".

      TEXT IN ILLUSTRATION

      *a Example

    NG → TURN VOICE GUIDANCE IN ALL MODES "On" 

    OK: Go to next step 

  4. CHECK MAP DISC 
    1. Check that the map disc is not deformed or cracked.
      Fig 4: Ensure Map Disc Is Not Cracked Or Deformed
      GTY102967Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      No deformations or cracks on the map disc

    NG → REPLACE MAP DISC 

    OK: Go to next step 

  5. CHECK AUDIO FUNCTION 
    1. Check that sound can be heard from the front speaker.

      OK

      Sound can be heard.

    NG → See step   7 

    OK → See step   6 

  6. REPLACE NAVIGATION RECEIVER ASSEMBLY. Refer to  REMOVAL 
  7. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE