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Home >> Toyota >> 2011 >> Highlander Hybrid Limited >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Navigation System (Diagnostic Codes & Symptom Tests) (Hybrid) >> Navigation System >> Radio Broadcast cannot be Received or Poor Reception >> Procedure

Radio Broadcast cannot be Received or Poor Reception: Procedure

  1. CHECK NAVIGATION RECEIVER ASSEMBLY 
    1. Check the radio automatic station search function.
      1. Check the radio automatic station search function by activating it.

        Result

        Result Proceed to
        Automatic station search function does not stop A
        Automatic station search function stops on a station B

    B → See step   9 

    A: Go to next step 

  2. CHECK OPTIONAL COMPONENTS 
    1. Check optional components (sun-shade film, telephone antenna, etc.).
      1. Check if any optional components that may decrease reception capacity, such as sunshade film or a telephone antenna, are installed.

        Result

        Result Proceed to
        Optional components are installed A
        Optional components are not installed B
        NOTE:

        Do not remove optional components without the permission of the customer.

    B → See step   3 

    A → REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE) 

  3. CHECK NAVIGATION RECEIVER ASSEMBLY 
    1. Preparation for check
      Fig 1: Locating Radio Receiver Antenna Plug
      GTY206179Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      1. Remove the antenna plug from the navigation receiver assembly.
    2. Check for noise
      1. Turn the ignition switch to ACC with the navigation receiver assembly connector connected.
      2. Turn the radio on and tune into AM mode.
      3. Place a screwdriver, thin wire, or other metal object on the navigation receiver assembly antenna jack and check that noise can be heard from the speaker.

        OK

        Noise occurs.

    NG → See step   9 

    OK: Go to next step 

  4. CHECK WINDOW GLASS ANTENNA WIRE 
    1. Check for continuity in the antenna.
      Fig 2: Checking Continuity Between Antenna Wire
      GTY135220Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      HINT: 

      Check for continuity at the center of each antenna wire as shown in the illustration.

      NOTE:

      When cleaning the glass, wipe it in the direction of the wire with a soft dry cloth. Take care not to damage the wire. Do not use detergents or glass cleaners with abrasive ingredients. When measuring resistance, wrap a piece of tin foil around the tip of the negative probe and press the foil against the wire with your finger, as shown in the illustration.

      OK

      There is continuity in the antenna.

    NG → See step   10 

    OK: Go to next step 

  5. CHECK HARNESS AND CONNECTOR (NAVIGATION RECEIVER ASSEMBLY - AMPLIFIER ANTENNA ASSEMBLY) 
    1. Disconnect the E2 navigation receiver assembly connector.
    2. Disconnect the E7 amplifier antenna assembly connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      E2-13 (ANT) - E7-1 (B) Always Below 1 Ω
      E2-13 (ANT) - Body ground Always 10 kΩ or higher

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK: Go to next step 

  6. INSPECT NAVIGATION RECEIVER ASSEMBLY 
    1. Reconnect the E2 navigation receiver assembly connector.
      Fig 3: Identifying E7 Navigation Receiver Assembly Connector
      GTY296563Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      E7-1 (B) - Body ground Ignition switch ON
      Radio switch on
      11 to 14 V
      TEXT IN ILLUSTRATION

      *a Front view of wire harness connector
      (to Amplifier Antenna Assembly)

    NG → See step   9 

    OK: Go to next step 

  7. CHECK ANTENNA CORD 
    1. Remove the antenna plug of the navigation receiver assembly and antenna.
    2. Measure the resistance between the antenna and navigation receiver assembly to check for an open circuit in the antenna cord.

      Standard Resistance

      Below 1 Ω

    3. Measure the resistance between the antenna cord and body ground to check for a short circuit in the antenna cord.

      Standard Resistance

      10 kΩ or higher

    NG → See step   11 

    OK: Go to next step 

  8. REPLACE AMPLIFIER ANTENNA ASSEMBLY 
    1. Replace the amplifier antenna assembly and check if radio broadcasts can be received normally, refer to REMOVAL .

      OK

      Radio broadcasts can be received.

    NG → See step   9 

    OK → NORMAL OPERATION 

  9. REPLACE NAVIGATION RECEIVER ASSEMBLY. Refer to  REMOVAL 
  10. REPAIR WINDOW GLASS ANTENNA WIRE. Refer to  REPAIR 
  11. REPLACE ANTENNA CORD. Refer to  REMOVAL