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Home >> Toyota >> 2011 >> Highlander Hybrid Limited >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Navigation System (Diagnostic Codes & Symptom Tests) (Hybrid) >> Navigation System >> DTC B15E1: Media Malfunction >> Procedure

DTC B15E1: Media Malfunction: Procedure

  1. CHECK DISC 
    1. Check that the disc is not deformed or cracked.
      Fig 1: Checking Disc For Deformed Or Cracked
      GTY101469Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      No deformation or cracks on the disc

    NG → CHANGE DISC 

    OK: Go to next step 

  2. DISC CLEANING 
    1. Disc cleaning
      Fig 2: Cleaning Disc Surface With Soft Dry Cloth
      GTY100352Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      1. If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.
        NOTE:

        Do not use a conventional record cleaner or anti-static preservative.

    NEXT: Go to next step 

  3. REPLACE DISC WITH ANOTHER AND RECHECK 
    1. Replace the disc with another and recheck.
    2. Clear the DTCs, refer to DTC CHECK / CLEAR .
    3. Recheck for DTCs and check if the same DTC is output again.

      OK

      No DTCs are output.

    NG → See step   4 

    OK → END 

  4. REPLACE NAVIGATION RECEIVER ASSEMBLY. Refer to  REMOVAL