Satellite Radio Broadcast cannot be Received: Procedure
- CHECK SURROUNDINGS
- Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.
HINT:
If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.
Fig 1: Identifying Environment Where Reception Is Difficult Due to Something Blocking The Area Above The VehicleCourtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
OK
Area above vehicle is not blocked.
TEXT IN ILLUSTRATION*a Example *b In a tunnel *c In a building *d Under an overpass *e On a forest or tree-lined path *f Between tall buildings *g Under a cliff or overhang - -
NG → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)
OK: Go to next step
- Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.
- CHECK RADIO RECEIVER ASSEMBLY
Check if CH001 (free broadcast) can be received.
OK
CH001 can be received.
NG → See step 6
OK: Go to next step
- CHECK DISPLAY SETTING
Check the display screen.
Result
Condition Proceed to "UPDATING" is displayed A "-----" is displayed B None of the displays above are shown C B → THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME
C → See step 6
A: Go to next step
- CHECK CONTRACT CONDITIONS
- Check if the pay-type contract has been extended, or if the contract period has ended.
OK
Pay-type contract is valid.
NG → TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY
OK: Go to next step
- Check if the pay-type contract has been extended, or if the contract period has ended.
- PERFORM ACTIVATION REFRESH
- Perform activation refresh by referring to satellite radio tuner company web site (http://www.xmradio.com/refresh/).
OK
The XM radio ID that is necessary to perform activation refresh can be displayed when CH000 is selected on the satellite radio.
NG → See step 10
OK → END
- Perform activation refresh by referring to satellite radio tuner company web site (http://www.xmradio.com/refresh/).
- CHECK DISPLAY
- Check the display screen.
Result
Condition Proceed to "ANTENNA" is displayed A "NO SIGNAL" is displayed B "LOADING" is displayed B "OFF AIR" is displayed C After "---" is displayed, display automatically switches to CH001 D None of the displays above are shown E
B → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)
C → CHANNEL IS CURRENTLY NOT BEING BROADCAST. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR (CONFIRM WITH RADIO STATION)
D → CHANNEL BROADCAST HAS ENDED (CONFIRM WITH RADIO STATION)
E → See step 9
A: Go to next step
- Check the display screen.
- CHECK CONNECTION OF ANTENNA CABLE
- Check if the satellite radio antenna cable is securely connected to the satellite radio tuner.
OK
Satellite radio antenna cable is securely connected.
NG → SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE
OK → See step 8
- Check if the satellite radio antenna cable is securely connected to the satellite radio tuner.
- REPLACE SATELLITE RADIO ANTENNA ASSEMBLY. Refer to REMOVAL
- CONFIRM CURRENTLY SELECTED CHANNEL
- Confirm if CH000 is currently selected.
OK
CH000 is selected.
NG → See step 10
OK → END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL)
- Confirm if CH000 is currently selected.
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE