LEMON Manuals: Even more car manuals for everyone
Home >> Toyota >> 2011 >> Highlander Hybrid Limited >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio / Visual System (Diagnostic Codes & Symptom Tests) (Hybrid) >> Audio And Visual System >> Satellite Radio Broadcast cannot be Received >> Procedure

Satellite Radio Broadcast cannot be Received: Procedure

  1. CHECK SURROUNDINGS 
    1. Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.

      HINT: 

      If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.

      Fig 1: Identifying Environment Where Reception Is Difficult Due to Something Blocking The Area Above The Vehicle
      GTY305130Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      Area above vehicle is not blocked.

      TEXT IN ILLUSTRATION

      *a Example *b In a tunnel
      *c In a building *d Under an overpass
      *e On a forest or tree-lined path *f Between tall buildings
      *g Under a cliff or overhang - -

    NG → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) 

    OK: Go to next step 

  2. CHECK RADIO RECEIVER ASSEMBLY 

    Check if CH001 (free broadcast) can be received.

    OK

    CH001 can be received.

    NG → See step   6 

    OK: Go to next step 

  3. CHECK DISPLAY SETTING 

    Check the display screen.

    Result

    Condition Proceed to
    "UPDATING" is displayed A
    "-----" is displayed B
    None of the displays above are shown C

    B → THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME 

    C → See step   6 

    A: Go to next step 

  4. CHECK CONTRACT CONDITIONS 
    1. Check if the pay-type contract has been extended, or if the contract period has ended.

      OK

      Pay-type contract is valid.

    NG → TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY 

    OK: Go to next step 

  5. PERFORM ACTIVATION REFRESH 
    1. Perform activation refresh by referring to satellite radio tuner company web site (http://www.xmradio.com/refresh/).

      OK

      The XM radio ID that is necessary to perform activation refresh can be displayed when CH000 is selected on the satellite radio.

    NG → See step   10 

    OK → END 

  6. CHECK DISPLAY 
    1. Check the display screen.

      Result

      Condition Proceed to
      "ANTENNA" is displayed A
      "NO SIGNAL" is displayed B
      "LOADING" is displayed B
      "OFF AIR" is displayed C
      After "---" is displayed, display automatically switches to CH001 D
      None of the displays above are shown E

    B → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) 

    C → CHANNEL IS CURRENTLY NOT BEING BROADCAST. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR (CONFIRM WITH RADIO STATION) 

    D → CHANNEL BROADCAST HAS ENDED (CONFIRM WITH RADIO STATION) 

    E → See step   9 

    A: Go to next step 

  7. CHECK CONNECTION OF ANTENNA CABLE 
    1. Check if the satellite radio antenna cable is securely connected to the satellite radio tuner.

      OK

      Satellite radio antenna cable is securely connected.

    NG → SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE 

    OK → See step   8 

  8. REPLACE SATELLITE RADIO ANTENNA ASSEMBLY. Refer to  REMOVAL 
  9. CONFIRM CURRENTLY SELECTED CHANNEL 
    1. Confirm if CH000 is currently selected.

      OK

      CH000 is selected.

    NG → See step   10 

    OK → END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL) 

  10. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE