The Device Cannot Be Registered To WIFI HOTSPOT
Probable cause:
DCM malfunction, cockpit control module malfunction, and WiFi device malfunction.
- After the DCM is replaced, registrations of CommCheck and immobilizer system are required. Ref. to ENTERTAINMENT & MONITORING>TELEMATICS SYSTEM>OPERATION>REGISTRATION (COMM CHECK) .
- Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>GENERAL DESCRIPTION>CAUTION .
- CHECK THE WIFI DEVICE
.
Check that a properly operating WiFi device can be connected.
Can the WiFi device be registered?
Yes: No abnormality on the vehicle. The WiFi device which could not be connected was faulty.
No: Go to 2.
- CHECK THE WIFI SETTING
.
Check the WiFi HotSpot setting of DCM by operating the navigation.
Is the WiFi HotSpot setting ON?
Yes: Go to 3.
No: Set the WiFi HotSpot setting to ON.
- CHECK THE WIFI DEVICE SETTING (SSID)
.
Check whether the WiFi device access point is the same access point name as SSID displayed on the navigation display.
Is it the same access point name?
Yes: Go to 4.
No: No abnormality on the vehicle. The access point is not the same.
- CHECK THE WIFI DEVICE SETTING (PASSWORD)
.
Check the password that is input in the WiFi device.
Is the password correct?
Yes: Go to 5.
No: Input the correct password in the WiFi device to re-register.
- CHECK THE WIFI DEVICE SETTING (FREQUENCY BAND)
.
Check the frequency band of the WiFi device and the vehicle side.
Is the frequency band correct?
Yes: Go to 6.
No: Set the frequency band.
- CHECK DTCS
.
Read the following DTCs using Subaru Select Monitor.
- Telematics Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .
- Cockpit Control Ref. to COCKPIT CONTROL (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .
Are any DTCs displayed?
Yes: Perform the diagnosis for the displayed DTCs. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST . Ref. to COCKPIT CONTROL (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .
No: Go to 7.
- CHECK CONNECTED DEVICES (DATA MONITOR)
.
Using the Subaru Select Monitor, check the following items in the [Data monitor] of [Telematics]. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DATA MONITOR .
- WiFi (Device1): Device Name
- WiFi (Device2): Device Name
- WiFi (Device3): Device Name
- WiFi (Device4): Device Name
- WiFi (Device5): Device Name
- WiFi (Device6): Device Name
- WiFi (Device7): Device Name
- WiFi (Device8): Device Name
Do all items display a connected device name?
Yes: No abnormality on the vehicle. Connection was not able to be established because eight devices were connected.
No: Replace the DCM. Ref. to ENTERTAINMENT & MONITORING>DATA COMMUNICATION MODULE .