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Home >> Subaru >> 2021 >> Crosstrek Limited >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Telematics System (Diagnostics) >> Diagnostic Procedure With Diagnostic Trouble Code (DTC) >> DTC B2A15: VIN Data Response

DTC B2A15: VIN Data Response

Diagnosis start condition: 

When ignition switch is ON.

DTC detecting condition: 

When ignition switch is ON, VIN information (CAN) sent from ECM cannot be read.

Trouble symptom: 

CAUTION:
NOTE: A DTC may be displayed if non-genuine products such as self-diagnosis tools are connected to the date link connector or accessory connector.
  1. CHECK DTC  .
    1. Turn the ignition switch to ON.
    2. Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC B2A15 displayed? (Current malfunction)

    Yes:  Go to  2.

    No:  Even if DTC is displayed, the circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.
  2. CHECK DTC  .

    Read the following DTCs using Subaru Select Monitor. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) . Ref. to ENGINE (DIAGNOSTICS) (H4DO 2.5)>DIAGNOSTIC TROUBLE CODE (DTC) . Ref. to ENGINE (DIAGNOSTICS) (H4DO 2.0 (EXCEPT FOR HEV))>DIAGNOSTIC TROUBLE CODE (DTC) . Ref. to ENGINE (DIAGNOSTICS) (H4DO(HEV))>DIAGNOSTIC TROUBLE CODE (DTC) .

    • Telematics
    • Engine

    Is DTC U**** displayed? (Current malfunction)

    Yes:  Perform the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>BASIC DIAGNOSTIC PROCEDURE . Ref. to LAN SYSTEM (DIAGNOSTICS) (HEV)>BASIC DIAGNOSTIC PROCEDURE .

    No:  Go to  3.

  3. CHECK NON-GENUINE PRODUCT CONNECTION  .
    1. Remove non-genuine products connected to the date link connector or accessory connector.
    2. Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC B2A15 displayed? (Current malfunction)

    Yes:  Go to  4.

    No:  Effects of non-genuine products.

    NOTE: When using Subaru telematics, remove non-genuine products. When not using Subaru telematics, leave them as they are.
  4. CHECK DATA MONITOR  .

    Confirm VIN information from the engine OBD mode. Ref. to ENGINE (DIAGNOSTICS) (H4DO 2.5)>GENERAL SCAN TOOL>OPERATION>MODE $09 (REQUEST VEHICLE INFORMATION) . Ref. to ENGINE (DIAGNOSTICS) (H4DO(HEV))>GENERAL SCAN TOOL>OPERATION>MODE $09 (REQUEST VEHICLE INFORMATION) . Ref. to ENGINE (DIAGNOSTICS) (H4DO 2.0 (EXCEPT FOR HEV))>GENERAL SCAN TOOL>OPERATION>MODE $09 (REQUEST VEHICLE INFORMATION) .

    Is VIN information displayed?

    Yes:  Replace the DCM. Ref. to ENTERTAINMENT & MONITORING>DATA COMMUNICATION MODULE .

    No:  Replace the ECM. Ref. to FUEL INJECTION (FUEL SYSTEMS) (H4DO(HEV))>ENGINE CONTROL MODULE (ECM) .