BLUETOOTH Connection Cannot Be Established

Probable cause:

Bluetooth device malfunction, unit body malfunction

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to INFOTAINMENT (DIAGNOSTICS)>GENERAL DESCRIPTION>CAUTION .

CHECK Bluetooth DEVICE .
Restart the Bluetooth device, and connect again.

Does it start properly?

Yes: Currently no failure is found.

No: Go to 2.
CHECK Bluetooth DEVICE .
Re-register the Bluetooth device, and connect again.

Is connection established?

Yes: Currently no failure is found.

No: Go to 3.
CHECK Bluetooth DEVICE .
Connect other Bluetooth device.
NOTE:
Supported Bluetooth type: Ver. 3.0 + EDR compatible
- Bluetooth Phone
  Profile
  - HFP: Ver. 1.6
  - OPP: Ver. 1.1
  - PBAP: Ver. 1.1.1
  - MAP: Ver. 1.0
  - SPP: Ver. 1.1
  - PAN: Ver. 1.0
- Bluetooth Audio Device
Profile
- A2DP: Ver. 1.2
- AVRCP: Ver. 1.4
Is connection established?

Yes: Bluetooth device which cannot be connected might be faulty.

No: Go to 4.
CHECK ENVIRONMENTAL CONDITION .
Check if any external devices which emit strong electromagnetic waves and noises, such as a radio antenna, is installed inside the vehicle.

Is the check result OK?

Yes: Replace the audio or navigation unit. Ref. to ENTERTAINMENT & MONITORING>AUDIO . Ref. to ENTERTAINMENT & MONITORING>NAVIGATION BODY .

No: Remove the external device and perform the inspection from step 1 again.