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Home >> Subaru >> 2021 >> Crosstrek Limited >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Entertainment Systems >> Infotainment System (Diagnostics) >> Diagnostic Procedure With Diagnostic Trouble Code (DTC) >> DTC B2240: Can Communication (Audio) Stuck

DTC B2240: Can Communication (Audio) Stuck

DTC detecting condition: 

Detected when the resistor is stuck during the CAN bus communication process.

Trouble symptom: 

Screen display does not link with combination meter or vehicle.

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to INFOTAINMENT (DIAGNOSTICS)>GENERAL DESCRIPTION>CAUTION .
  1. CHECK DTC  .

    Perform the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE . Ref. to LAN SYSTEM (DIAGNOSTICS) (HEV)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE .

    Is the check result OK?

    Yes:  Go to  2.

    No:  Perform the inspection according to the diagnosis for LAN system.

  2. CHECK NAVIGATION UNIT  .
    1. Turn the ignition switch to ON.
    2. Using the Subaru Select Monitor, perform the clear memory of [Infotainment]. Ref. to COMMON (DIAG)>CLEAR MEMORY .
    3. Turn the ignition switch OFF → ON.
    4. Read the DTC of [Infotainment] using the Subaru Select Monitor. Ref. to INFOTAINMENT (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC B2240 displayed? (Current malfunction)

    Yes:  Replace the audio or navigation unit. Ref. to ENTERTAINMENT & MONITORING>AUDIO . Ref. to ENTERTAINMENT & MONITORING>NAVIGATION BODY .

    No:  Even if DTC is displayed, the circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.