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Home >> Subaru >> 2021 >> Crosstrek Hybrid >> Repair and Diagnosis >> Heating, Ventilation & A/C (HVAC) >> HVAC Control Systems >> HVAC System (Diagnostics) (HEV) >> Diagnostic Procedure With Diagnostic Trouble Code (DTC) >> DTC B14E9: Intake Door Actuator Circuit Open

DTC B14E9: Intake Door Actuator Circuit Open

DTC detecting condition: 

Intake door actuator potentiometer circuit is open.

Trouble symptom: 

FRESH/RECIRC does not operate.

Wiring diagram: 

Air conditioning system Ref. to WIRING SYSTEM (CROSSTREK MODEL (HEV))>AIR CONDITIONING SYSTEM>WIRING DIAGRAM .

G13245556Courtesy of SUBARU OF AMERICA, INC.
CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to AIR CONDITIONER (DIAGNOSTICS) (HEV)>GENERAL DESCRIPTION>CAUTION .
  1. CHECK CONNECTOR  .
    1. Check connecting condition of the A/C control panel and intake door actuator connector.
    2. Turn the ignition switch to ON.
    3. Read the DTC of [Air Conditioner] using the Subaru Select Monitor. Ref. to AIR CONDITIONER (DIAGNOSTICS) (HEV)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC B14E9 displayed?

    Yes:  Go to  2.

    No:  Even if DTC is displayed, the circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.
  2. CHECK HARNESS  .

    Measure the voltage between intake door actuator connector terminals using a tester.

    Connector and terminal 

    (i186) No. 3 (+) - (i186) No. 1 (-):

    Is the voltage 4.5 - 5.5 V?

    Yes:  Go to  3.

    No:  Repair or replace the open circuit of harness.

  3. CHECK HARNESS (OPEN CIRCUIT)  .
    1. Turn the ignition switch to OFF.
    2. Check the continuity between terminals in intake door actuator connector using a tester.

      Connector and terminal 

      (i186) No. 3 - (i181) No. 7:

      (i186) No. 1 - (i181) No. 19:

      (i186) No. 5 - (i181) No. 17:

      (i186) No. 4 - (i181) No. 30:

      (i186) No. 2 - (i80) No. 12:

    Is there continuity?

    Yes:  Go to  4.

    No:  Repair or replace the open circuit of harness.

  4. CHECK ACTUATOR  .
    1. Turn the ignition switch to ON.
    2. Measure the voltage between intake door actuator connector terminals using a tester.

      Connector and terminal 

      (i186) No. 2 (+) - (i186) No. 1 (-):

    Is the voltage 0.5 - 4.5 V?

    Yes:  Replace the A/C control panel. Ref. to AIR CONDITIONER (HEV)>CONTROL PANEL .

    No:  Go to  5.

  5. CHECK HARNESS (SHORTED BETWEEN LINES)  .
    1. Turn the ignition switch to OFF.
    2. Measure the resistance between intake door actuator connector terminals using a tester.

      Connector and terminal 

      (i186) No. 2 - (i186) No. 3:

    Is the resistance less than 1 Ω?

    Yes:  Repair or replace the short circuit of the harness.

    No:  Replace the intake door actuator. Ref. to AIR CONDITIONER (HEV)>FRESH/RECIRC DOOR ACTUATOR .