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Home >> Subaru >> 2020 >> Crosstrek Base, Automatic CVT Trans >> Repair and Diagnosis >> External Pages >> Different variant/trim >> Section 22 (Engine Control System (Diagnostics) (HEV) (4 Of 4)) >> Diagnostic Procedure with Diagnostic Trouble Code (DTC) >> DTC U0284: Lost Communication With Active Grille Shutter Module "A" >> Notes

DTC U0284: Lost Communication With Active Grille Shutter Module "A": Notes

WARNING: This page is about a different variant/trim than selected.

1. - 

DTC detecting condition: 

Immediately at fault recognition

Wiring diagram: 

Engine Electrical System Ref. to WIRING SYSTEM (CROSSTREK MODEL (HEV))>ENGINE ELECTRICAL SYSTEM .

G13237504Courtesy of SUBARU OF AMERICA, INC.
CAUTION: Use the check board when measuring the ECM terminal voltage and resistance. Ref. to ENGINE (DIAGNOSTICS) (H4DO (HEV))>GENERAL DESCRIPTION>PREPARATION TOOL>HOW TO USE CHECK BOARD .
NOTE: After the faulty parts are repaired or replaced, perform the final check in Basic Diagnostic Procedure. Ref. to ENGINE (DIAGNOSTICS) (H4DO (HEV))>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE .
G13615589Courtesy of SUBARU OF AMERICA, INC.
  1. CHECK DTC  .

    Using the Subaru Select Monitor or a general scan tool, read the DTC of [Engine]. Ref. to COMMON (DIAG)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC U0284 displayed? (Current malfunction)

    Yes  : Go to  2.

    No  : The circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.
  2. CHECK DTC  .

    Using the Subaru Select Monitor or a general scan tool, read the DTC of [Engine]. Ref. to COMMON (DIAG)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC other than U0284 displayed? (Current malfunction)

    Yes  : Check the appropriate DTC using the "Diagnostic Trouble Code (DTC)". Ref. to ENGINE (DIAGNOSTICS) (H4DO (HEV))>DIAGNOSTIC TROUBLE CODE (DTC) .

    No  : Go to  3.

  3. CHECK HARNESS BETWEEN ECM AND ACTIVE GRILLE SHUTTER CONNECTOR  .
    1. Turn the ignition switch to OFF.
    2. Disconnect the battery. Ref. to STARTING/CHARGING SYSTEMS (H4DO (HEV))>BATTERY .
    3. Disconnect the connector from ECM.
    4. Disconnect the connector from the active grille shutter.
    5. Measure the resistance between active grille shutter connector and chassis ground.

      Connector & terminal 

      (B63) No. 3 - Chassis ground:

    Is the resistance 1 MΩ or more?

    Yes  : Go to  4.

    No  : Repair the short circuit to ground in harness between ECM and active grille shutter connector.

  4. CHECK HARNESS BETWEEN ECM AND ACTIVE GRILLE SHUTTER CONNECTOR  .

    Measure the resistance of harness between ECM and active grille shutter connector.

    Connector & terminal 

    (B134) No. 17 - (B63) No. 3:

    Is the resistance less than 10 Ω?

    Yes  : Go to  5.

    No  : Repair the open circuit in harness between ECM and active grille shutter connector.

  5. CHECK ACTIVE GRILLE SHUTTER POWER SUPPLY  .
    1. Connect the battery. Ref. to STARTING/CHARGING SYSTEMS (H4DO (HEV))>BATTERY .
    2. Measure the voltage between active grille shutter connector and chassis ground.

      Connector & terminal 

      (B63) No. 2 (+) - Chassis ground (-):

    Is the voltage 9 V or more?

    Yes  : Go to  6.

    No  : Repair the power supply circuit.

  6. CHECK HARNESS BETWEEN ACTIVE GRILLE SHUTTER CONNECTOR AND CHASSIS GROUND  .

    Measure the resistance of harness between active grille shutter connector and chassis ground.

    Connector & terminal 

    (B63) No. 4 - Chassis ground:

    Is the resistance less than 10 Ω?

    Yes  : Replace the active grille shutter. Ref. to COOLING (H4DO (HEV))>ACTIVE GRILLE SHUTTER .

    No  : Repair the harness and connector.

    NOTE: In this case, repair the following item:
    • Open circuit of harness between active grille shutter connector and chassis ground
    • Poor contact of J/C