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Home >> Subaru >> 2017 >> Forester 2.0XT Touring >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Entertainment System >> Diagnostics with Phenomenon >> Inspection >> The Screen Is Blacked Out, Or The Screen Is Not Displayed

The Screen Is Blacked Out, Or The Screen Is Not Displayed

  1. CHECK RESTARTING DISPLAY. 

    Turn the ignition switch OFF → ACC.

    Is the screen properly displayed?

    • Yes  : Currently no failure is found.
    • No  : Go to  2.
  2. CHECK POWER SUPPLY BUTTON. 

    Check if the screen OFF mode is turned on by pressing the power supply button of the unit body.

    Is the screen properly displayed?

    • Yes  : The screen OFF mode might be activated. Currently no failure is found.
    • No  : Go to  3.
  3. CHECK BUTTON ILLUMINATION. 

    Turn the ignition switch to ACC.

    Do the buttons located beside the screen illuminate?

  4. CHECK INDICATION WITH ILLUMINATION ON. 

    Turn the lighting switch to ON.

    Does the screen brightness change?

    • Yes  : Go to  7.
    • No  : Go to  5.
  5. CHECK HARNESS. 

    Check for poor contact of the harnesses, connectors and terminals that are connected to the unit body.

    Is harness normal?

    • Yes  : Go to  6.
    • No  : Repair or replace the harness.
  6. CHECK BODY INTEGRATED UNIT. 

    Using Subaru Select Monitor, display the data of [Lighting I Switch Input].

    NOTE: For detailed operation procedures, refer to "Application help".

    Is the input signal normal?

  7. CHECK UNDER OVERLOAD CONDITION. 
    1. Turn the ignition to OFF.
    2. Leave as is for 10 minutes (cooling down), and then turn the ignition to ACC to check the operation.

    Is the screen properly displayed?

  8. OPERATIONAL CHECK. 

    Obtain the information about the audio device that the user used (SD, Bluetooth, CD, etc.), and connect the same device. Then play the device for 10 minutes or more.

    Is the screen properly displayed?

    • Yes  : Currently no failure is found.
    • No  : Go to  9.
  9. CHECK EXTERNAL DEVICE. 
  1. Replace the external device that might cause trouble with another device. (If trouble occurs while using a CD, replace the CD with another one. If trouble occurs while using an external device that is connected via USB, replace the external device with another device.)
  2. Operate for 10 minutes or more.

Is the screen properly displayed?