Sound Does Not Come Out From The Speaker

Check if sound comes out in each mode such as CD, radio, etc.

Does it have no sound in all modes?

• Yes  : Go to  2.
• No  : Check each mode in which no sound come out.

  For CD: Ref. to ENTERTAINMENT>Diagnostics with Phenomenon>INSPECTION>CDS CANNOT BE PLAYED BACK .

  For radio: Ref. to ENTERTAINMENT>Diagnostics with Phenomenon>INSPECTION>RADIO VOLUME IS LOW OR INTERFERENCE NOISE OCCURS .

  For Bluetooth audio: Ref. to ENTERTAINMENT>Diagnostics with Phenomenon>INSPECTION>Bluetooth CONNECTION CANNOT BE ESTABLISHED .

Perform {Audio Check} on the {Line Diag} screen.

• Audio system: Ref. to ENTERTAINMENT>Audio System>OPERATION>CHECK SPEAKER OUTPUT WITH LINE DIAG MODE .
• Navigation system: Ref. to ENTERTAINMENT>Navigation System>OPERATION>CHECK SPEAKER OUTPUT WITH LINE DIAG MODE .

Does it have no sound in all speakers?

• Yes  : Go to  3.
• No  : Check the harness between the unit and speaker for open circuit or short circuit. If no fault is found, replace the speaker.

Check if the MUTE mode is turned on when the MUTE button is installed.

Is the volume level set to the minimum?

• Yes  : Since the MUTE mode is on or the volume level is set to the minimum, sound does not come out.
• No  : Go to  4.

Read DTCs of the Telematics. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Trouble Code (DTC) .

Are B2A0E (mute line circuit), B2A05 (left speaker/audio circuit) and B2A06 (right speaker/audio circuit) displayed?

• Yes  : Perform the diagnosis according to DTC. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Procedure with Diagnostic Trouble Code (DTC)>DTC B2A0E MUTE LINE CIRCUIT .
• No  : Go to  5.

Check for poor contact in the connector of the unit and the connector of each speaker.

Are the connectors and terminals normal?

• Yes  : Replace the unit. Ref. to ENTERTAINMENT>Audio .
• No  : Repair or replace the harness.