2010-11MY Outback, "Popping" Or "Tick" Noise From "B" Pillar Area (SUSTIPS 1111-13)
WARNING: This page is about the Outback Limited, which is a different variant/trim than selected.
Publication date: 2010-01-01Reference number: SUSTIPS 1111-13
2010-11MY OUTBACK, "POPPING" OR "TICK" NOISE FROM "B" PILLAR AREA
TECHNICAL INFORMATION TIP - MANUFACTURER
Reference Number(s): SUSTIPS 1111-13, Date of Issue:
January 01, 2010
| SUBARU: | 2010-11MY OUTBACK |
SERVICE INFORMATION
We have received a small number of reports of a popping or ticking noise coming from the upper "B" pillar area near the shoulder belt slider mechanism. It seems the noise is more prevalent after the vehicle is fully up to temperature. The noise was isolated to a sunroof frame mounting bracket found to be rubbing on the roof structure behind the curtain airbag module. The bracket was isolated from the metal of the roof area where bolted with some foam tape under the bracket flanges, then the bolts re-tightened to the proper specification (12.7 nm +/- 3.0 nm) or 9-10 ft. lbs. A countermeasure was introduced since production date 11-22-2010.