12 2011 My Forester, Rattling Noise From The Rear Roof Area (SUSTIPS 1011-02)
Publication date: 2011-10-01Reference number: SUSTIPS 1011-02
12 2011 MY FORESTER, RATTLING NOISE FROM THE REAR ROOF AREA
TECHNICAL INFORMATION TIP
Reference Number(s): SUSTIPS 1011-02, Date of Issue:
October 1, 2011
| SUBARU: | 2011 FORESTER |
SERVICE INFORMATION
Should you receive a customer concern of a rattling noise from the rear roof area, be sure to rule out other potential sources before proceeding to lower the headliner. Once you have isolated the noise to be coming from above the headliner, carefully lower it then check the metal shields that protect the side curtain airbag assemblies. We have received a report from the field where these shields were coming into contact with the underside of the roof panel when the vehicle would go over bumps causing a rattling noise. Re-positioning the shields to provide adequate clearance alleviated the condition.