SATURN Field Product Reminder - Vehicle Fix It Right The First Time Issues, Parts Restriction Information And Technical Bulletins Released In January, February And March 2004 (04-00-89-012)

Publication date: 2004-03-30
Reference number: 04-00-89-012

SATURN FIELD PRODUCT REMINDER - VEHICLE FIX IT RIGHT THE FIRST TIME ISSUES, PARTS RESTRICTION INFORMATION AND TECHNICAL BULLETINS RELEASED IN JANUARY, FEBRUARY AND MARCH 2004

TECHNICAL SERVICE BULLETIN

Reference Number(s): 04-00-89-012, Date of Issue: March 30, 2004

SATURN:	2004 and Prior Model Year Saturn Vehicles
SECTION:	00 - General Information

SERVICE INFORMATION

In order to access this bulletin electronically, go to the SI Home Page (http://service.gm.com) and select the "Latest News" icon. The documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Field Product Reminder" bulletin.

SATURN FIELD PRODUCT REMINDER - VEHICLE ISSUES - FIX IT RIGHT THE FIRST TIME

Model Year(s)	Vehicle Line(s) / Condition	Do This	Don't Do This	Reference Information/Bulletin
2002-2004	VUE with AWD - Drone Noise Between 50-75 mph	Install New rear drive module rear mount bushing assembly (P/N 22715607).	Don't replace prop-shaft.	04-04-20-001
2003-2004	ION - Vibration and/or Grind/Growl Noise from Front End of Vehicle During Left Hand Turns	Adjust the rear trans mount.	Don't replace the rear trans mount.	04-07-30-009
2003-2004	ION - No Crank No Start with B3033 and/or B2960 Stored in BCM History	Replace ignition switch, which includes Passlock(R) sensor.	Don't replace ignition housing.	See appropriate model year Service Manual for B3033 diagnostics.
2000-2004	L-Series and VUE with 3.0 L V6 L81 Engines - P0135 and P0155	Perform oxygen sensor conditioning drive cycle.	Don't replace oxygen sensor.	04-06-04-008
2004	VUE with 3.5 L L66 Engines - C0036	Inspect for chaffed wire on transaxle end cover.	Don't replace EBTCM.	See appropriate model year Service Manual for C0036 diagnostics
2002-2004	L-Series with Automatic Climate Control (RPO C68) - Automatic Climate Control Overcompensation	Verify Automatic Climate Control functions and review customer information.	Replace HVAC control head.	04-01-39-001
2003-2004	ION Sedans- Turn Signal Indicator Flashing Faster Than Normal and Corresponding Front Turn Signal Bulb Inoperative	Verify that bulb(s) remain inoperative by cycling key and install harness kit.	Don't simply replace the bulb or install capacitor (outlined bulletin 03-08-42-009).	04-08-42-002
2002-2004	VUE and ION Vehicles with VT25 Transaxles- New Procedure for Torque Converter, Differential Housing, and Case Cover Assembly	Apply 3 mm bead P/N 22722716 to surface.	Don't apply bead larger than 3 mm.	04-07-30-011
2000-2004	L-Series- Intermittent Dimming (Flickering) of Headlamps and/or Instrument Panel Lighting	Show customer bulletin 04-08-02-001.	Don't replace generator.	04-08-42-001
2002-2004	VUE and ION Vehicles with VT25 Transaxles- No Wheel Movement in Snow or Slippery Surfaces	Install new TCM calibration.	Don't replace transaxle components.	04-07-30-007
2003-2004	ION and VUE - With P0442 or P0440	Utilize service manual procedure and induce smoke at filler neck utilizing special tool J41415-40.	Don't induce smoke at EVAP test port.	See appropriate model year service manual for P0440 or P0442 diagnostics.
2004	VUE with Redline Package	Review 2004 VUE Owner's Manual for towing statements.	Don't add towing package to VUE vehicles equipped with the Redline option.	2004 VUE Owner's Manual
2004	VUE AWD with 3.5 L L66-RDM Clutch Drum Part Information	For 3.5 L AWD L66, use RDM clutch drum P/N 22730517.	Don't use P/N 22714938, which should not be used for the 3.5 L AWD L66.	See parts catalog.
2004	VUE - Noise from Front End During Suspension Movement or Turning	Use chassis ears to pinpoint the source of the noise.	Don't replace any components until the source of the noise can be pin pointed.	03-03-08-001A and 04-03-08-002
2004	VUE, ION and L300 - Noise From the Base of Antenna	Properly torque antenna to 10 N.m at PDI.	Do not hand tighten antenna at PDI.	See appropriate model year service manual.
2004	VUE, ION and L300 - Windshield Washer Freezes	Use only approved Optikleen(R) - Saturn P/N 01051515 mixed to a 1:1 ratio that provides protection to -25°F.	Do not mix at less than 1:1 ratio or use any product other than Optikleen(R) at PDI.	PDI form

SATURN TECHNICAL BULLETINS RELEASED IN JANUARY, FEBRUARY, AND MARCH 2004

Category Type	Subject	Model(s)	Model Year(s)	Bulletin Number
Transaxle	Service Information Regarding Service Application for Automatic Transaxle Shift Solenoids	S-Series w/ RPO MP6/MP7	1991-2002	00-07-30-024A
Transaxle	Speedometer Fluctuation (Replace Input/Output Speed Sensor Assembly)	VUE	2002-2004	04-07-30-001
"	"	ION w/ RPO M75/M16	2003-2004	"
HVAC	Whistle Noise at Highway Speeds with HVAC in ""Recirc"" Mode (Repair Sealer Skip in the HVAC Plenum Area)	S-Series	2002	04-01-38-001
Engine	Oil Leaks from Engine After Sub-Freezing Temperatures (Remove Ice/Water from Positive Crankcase Ventilation [PCV] Hose and Re-Route Hose)	VUE w/ 3.0L	2002-2003	04-06-01-001
Body & Accessories	Turn Signal Indicator Flashing Faster than Normal and Corresponding Front Turn Signal Bulb Inoperative (Install Harness Kit)	ION Sedans	2003-2004	04-08-42-002
Transaxle	Engine Flare During 2-3 Shift, Most Noticeable During Light to Moderate Acceleration (Reprogram TCM)	ION w/ RPO M43 and VIN Break	2003-2004	03-07-30-052A
Body & Accessories	Hood Latch Release Cable Frozen/Seized (Replace & Re-Route Cable)	ION Sedans & Coupes	2003	04-08-63-002
Body & Accessories	Service Manual Update Regarding the Cruise Control Inoperative/Malfunctioning Diagnostic Table	ION w/ 2.2L	2003-2004	04-08-68-001
Body & Accessories	Service Information Regarding Radio Upgrade/Downgrade Procedures	VUE & ION	2004	04-08-44-003
Body & Accessories	Front Seat Armrest Angled Down when Seat is in the Upright Position (Determine Armrest Angle)	VUE w/ VIN Break	2003-2004	04-08-50-004
Transaxle	Service Manual Update - Add Sealant to Two Upper Transmission-to-Engine Bolts	VUE w/ 3.5L	2004	04-07-30-004
Transaxle	No Wheel Movement in Snow or Slippery Surfaces (Reprogram TCM)	VUE & ION w/ RPO M75/M16	2003-2003	04-07-30-007
Transaxle	Hiss/Chirp Noise in Park or Neutral (Install New Transmission Control Module (TCM) Calibration)	VUE & ION w/ RPO M75/M16	2003-2004	04-07-30-005
Suspension	Pop/Rattle Noise from Front of Vehicle During Suspension Movement (Clean Components, Apply Retaining Compound, and Install New Nuts)	VUE w/ 3.5L w/ VIN Break	2004	04-03-08-002
Suspension	Squeak Noise from Front of Vehicle (Replace Stabilizer Bar End Links)	VUE w/ VIN Break	2002-2004	03-03-08-001A
HVAC	Auto Climate Control Overcompensation (Verify Automatic Climate Control Functions and Review Customer Information)	L-Series w/ RPO C68	2002-2004	04-01-39-001
Driveline Axle	Drone Noise Between 50-70 mph (80-120 km/h) (Install New Rear Drive Module Rear Mount Bushing Assembly)	VUE w/ RPO GQ1	2002-2004	04-04-20-001
Engine	Service Manual Update - Add Sealant to the Right Engine Mount Bracket Lower Bolt	VUE w/ 3.5L	2004	04-06-01-002
Engine	Service Engine Soon (SES) Lamp Illuminated with DTC PO135 ""H02S Heater Circuit Performance Bank 1 Sensor"" and/or DTC PO155 ""H02S Heater Performance Bank 2 Sensor 1"" (Perform Oxygen Sensor Conditioning Drive Cycle)	L-Series & VUE w/ 3.0L V6 RPO L81	2000-2004 2002-2003	04-06-04-008
Body & Accessories	Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time, or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly)	L-Series w/VIN Break	2002-2004	03-08-44-019A
"	"	VUE	2002-2003	"
"	"	ION w/ RPO UB2, UR9)	2003	"
General Information	Service Manual Update - Revised GM Oil Life System Resetting Procedure	VUE	2004	04-00-09-001
General Information	Service Manual Update - Revised Oil Viscosity Information	VUE w/ RPO L66	2004	04-00-90-002
Brakes	ABS Telltale On, DTC C0036 Stored In Electronic Brake Control Module (EBCM) (Repair Chafed Wire to Left Front Wheel Speed Sensor)	VUE w/ RPO L66	2004	04-05-25-003
Engine/Propulsion System	(MIL) Service Engine Soon Telltale Illuminated, DTC P0606 May Be Stored (Reprogram ECM)	ION w/ VIN F - RPO L61)	2003-2004	04-06-04-010
Body and Accessories	Service Manual Update - BCM Connector C3 and C4 Illustration	ION	2003-2004	04-08-45-002
Body and Accessories	Service Support and Technical Assistance for OnStar(R) and/or XM(R) Radio	L-Series and VUE	2002-2004	04-08-46-001
"	"	ION	2003-2004	"
Body and Accessories	Front Seat Armrest Angled Down When Seat Is In Upright Position (Determine Armrest Angle)	VUE w/ VIN Break	2003-2004	04-08-50-004
Engine/Propulsion System	Service Information Regarding Engine Support During Removal of Right Front Engine Mount Assembly	L-Series	2000-2004	04-06-01-004
"	"	VUE w/ VINs R, B - RPO L81	2002-2003	"
Engine/Propulsion System	Service Engine Soon (SES) Lamp Illuminated with DTC P0135 ""HO2S Heater Circuit Performance Bank 2 Sensor 1"" and/or DTC P0155 ""HO2S Heater Performance Bank 2 Sensor 1"" (Perform Oxygen Sensor Conditioning Drive Cycle)	L-Series	2000-2004	04-06-04-008
"	"	VUE w/ VIN R - RPO L81	2002-2003	"
Transmission/Transaxle	Vibration and/or Grind/Growl Noise from Front End of Vehicle During Left Hand Turns (Adjust Rear Transaxle Mount)	ION	2004	04-07-30-009
Transmission/Transaxle	Anaerobic Sealant Application Requirements for VT25E Transaxle	VUE	2002-2004	04-07-30-011
"	"	ION w/ RPOs M75, M16	2003-2004	"
Body and Accessories	Hood Latch Release Cable Frozen/Seized (Replace & Re-Route Cable)	ION Sedans and Coupes	2003	04-08-63-002
Body and Accessories	Service Manual Update - Hood Opening Procedure for Inoperative Hood Latch	VUE	2002-2004	04-08-63-003
"	"	ION	2003-2004	"
Body and Accessories	Wind and/or Whistle Noise Coming From the Outside Rearview Mirror (Replace Outside Rearview Mirror Assembly)	VUE w/ VIN Break	2002-2003	04-08-64-006
Body and Accessories	Service Manual Update Regarding the Cruise Control Inoperative/Malfunctioning Diagnostic Table	ION w/ VIN F - RPO L61	2003-2004	04-08-68-001

PARTS ON RESTRICTION AT TAC (AS OF MARCH 2004)

Model Year(s)	Component on Restriction	Reference Info/Bulletin/Phone Number
2004	Saturn VUE MJ7/MJ8 Automatic Transmission Assemblies	03-07-30-040 Saturn Technical Assistance Center 1-800-828-2112, prompt 1 (Canada English 800 263 7740, Canada French 800 263 7960)
2004	Saturn VUE AWD Transfer Case Assembly(RPO MJ8)	03-07-30-039 Saturn Technical Assistance Center 1-800-828-2112, prompt 1 (Canada English 800 263 7740, Canada French 800 263 7960)