Ti, 7413 Complaint "Seat Cover Wrinkled" (22/13)

Model year

From 2012

Revisions:

Revision 1 - This bulletin replaces bulletin dated April 13, 2013. This information is now applicable for all model lines.

Model line:

All model lines

Concerns:

Look of the seat cover

Situation:

Procedure in the event of complaint "Seat cover wrinkled".

If wrinkles or bulges are visible on a seat cover (e.g. > Figure 1 ), these do not constitute a defect.

Courtesy of PORSCHE CARS NORTH AMERICA, INC.

Figure 1

Information

Leather is a natural product and has so-called "natural characteristics". These characteristics are:

Leather is a fibrous material. It is skin.
Each hide varies in its composition, strength, flexibility, etc.
The fibers can stretch and shrink a small amount.
Stretching beyond this amount breaks bonds between the fibers.
This stretching is irreversible and is the kind of stretching that body weight, heat and perspiration normally cause.
/

=> Wrinkling, creasing and bulging are results of this kind of normal stretching (as shown in the above photo of the seat.
The larger the upholstered surface, the greater the tendency to crease and bulge.

Courtesy of PORSCHE CARS NORTH AMERICA, INC.

leather fiber

NOTE:

Automotive upholstery is not cut from the exactly the same location and the exact same orientation on each hide.
This can vary from hide to hide.
The result is that there can be variations between leather upholstered components.
Body heat, perspiration and body weight cause fabric and leather to stretch, resulting in "wrinkles".

This visual change is perfectly normal and does

=> If a visual flaw that is clearly different from the "natural characteristics" described here is found, the seat cover must be replaced:

Sufficient documentation with corresponding pictures (clear overview and detailed photos) must be provided.
The seat cushion is not the cause of these wrinkles and must not therefore be replaced.