Fault finding

WARNING: This page is about a different car, the 2016 Porsche Macan and 2015 Porsche Macan. However, it is still accessible from the selected car via links, so may be relevant.

Information

This portion describes possible causes and remedial action for error messages that can occur both during control unit programming using the 'Campaign' function and during control unit programming using the 'Automatic programming' function.

Error message after starting programming	Possible causes	Remedial action
Specified campaign does not exist	PIWIS Tester software is not up-to-date	Update PIWIS Tester software to the software version specified in the Technical Information (or a higher software version). Then enter the programming code again and start programming.
	Wrong vehicle type selected	Close the diagnostic application. Select the correct vehicle type and restart the diagnostic application. Then enter the programming code again and start programming.
	Incorrect programming code entered or programming code not entered correctly	Enter the programming code specified in the Technical Information correctly.
No suitable programming rules found. Cause: Part number of the control unit is not in the programming rules.	Campaign must not be carried out on the vehicle or campaign was already carried out.	Check vehicle assignment to the campaign in PIWIS > Vehicle information .
	Replacement control unit with up-to-date software version was installed	Check Porsche part number of the relevant control unit in the → "Extended identification" menu.
	Software version of the installed control unit is already up-to-date	Information about the current Porsche part numbers and software versions of the affected control unit can be found in the relevant service information or in the relevant Technical Information.
	Software version of the control unit is a version that is not intended for carrying out the campaign.
No suitable programming rules found. Cause: Current vehicle equipment is not shown in the programming rules. Please check vehicle order and change it if necessary.	Campaign must not be carried out on the vehicle.	Check vehicle assignment to the campaign in PIWIS > 'Vehicle Information' menu.
	Vehicle order is wrong.	Check vehicle order and correct it if necessary (PIWIS Tester > Additional menu >> Maintenance of vehicle data). Then enter the programming code again and start programming.
Vehicle data could not be read	Ignition not switched on	Switch on ignition and close and restart the diagnostic application. Then enter the programming code again and start programming.