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Ti, 1373 Checking Belt TENSIONER In The Event Of A Complaint About "Leaks" (6/14)

WARNING: This page is about a different car, the 2014 Porsche Cayenne, 2013 Porsche Cayenne, 2012 Porsche Cayenne, and 2011 Porsche Cayenne. However, it is still accessible from the selected car via links, so may be relevant.

Model year 

From 2010

Revisions: 

Revision 1 - June 27, 2018 

Changes/additions: 

Reference to required photographic documentation added under Information.

Model Line: 

Panamera (970) 

Cayenne (92A) 

Macan (95B) 

Concerns: 

Belt tensioner 

Information: 

Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. 

Information 

Our analyses have shown that traces of oil on the hydraulic belt tensioner  are only very rarely caused by a leaking belt tensioner.

Given this, it is important to check where the oil leak/oil contamination is coming from before replacing the belt tensioner:

Information 

For repair scopes  , which are invoiced using WWS  , the repairs must always be documented in PQIS by taking photos: 

For further information about the required documentation, see >WM 0X00IN ELIMINATING NOISE SYMPTOMS - OVERVIEW OF MATERIALS FOR ELIMINATING DISTURBING NOISES (CAYENNE TIP, CAYENNE MAN, CAYENNE S, CAYENNE TURBO, CAYENNE GTS, CAYENNE S HYBRID, CAYENNE TURBO S, CAYENNE DIESEL, CAYENNE S DIESEL, CAYENNE TIP (3.0)) 0X0000 Documentation requirements particularly for repairing visually or acoustically verifiable complaints in warranty and goodwill cases (14/16)

Assessment: 

"Oil sweating" around the boot bleed point (cut-out): 

=> No action  is required in this case.

"Drops of oil": 

=> The belt tensioner must be replaced in this case.

Noises: 

Tip for analyzing noises: 

In the event of a complaint about noise, if the noise is coming from the belt tensioner, please proceed as follows: 

=> Create a relevant sound file  of the noise and attach it to the PQIS job. 

References: 

> 137319 REMOVING AND INSTALLING BELT TENSIONER