Obtaining Diagnostic Information
WARNING: This page is about a different car, the 2010 Porsche Cayenne, 2009 Porsche Cayenne, and 2008 Porsche Cayenne. However, it is still accessible from the selected car via links, so may be relevant.
If after carefully observing the operating instructions and following the procedures described, teaching of the garage door opener control unit is not possible, further information can be obtained from a hotline facility. A basic requirement is to obtain the diagnostic information beforehand as follows.
Software version
- Press key I or III (not both) and hold for 50 seconds. The LED stops flashing and goes out completely. Continue to hold the key down. A few seconds later the LED flashes several times. The number of flashes corresponds to the software version.
Four flashes Version 4.0 Regional code status
- Press key II on the roof console and hold for approx 50 seconds until the LED goes out and remains out. Continue to hold key II down. After a few seconds the LED flashes several times. The number of flashes indicates the programmed region.
One flash Rest of Europe Two flashes France Three flashes U.K. Four flashes Italy Information
- Provide the following additional information about the vehicle and the original hand-held transmitter:
- Dealer, make, model and model year of the vehicle.
- Make, model, age and operating frequency of the original hand-held transmitter.