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Ti, 2706 AGM Battery Care And Maintenance: From Vehicle Delivery Until Sale (Customer Handover) (67/12): Tools

WARNING: This page is about a different car, the 2014 Porsche Cayenne, 2013 Porsche Cayenne, 2012 Porsche Cayenne, and 2011 Porsche Cayenne. However, it is still accessible from the selected car via links, so may be relevant.
Tool denomination Type Tool number Image
PIWIS Tester II Special tool > 9818
G16310683Courtesy of PORSCHE CARS NORTH AMERICA, INC.
Handheld multimeter General workshop equipment > V.A.G 1526E
G16310684Courtesy of PORSCHE CARS NORTH AMERICA, INC.
Battery tester General workshop equipment > VAS 6161
G16310685Courtesy of PORSCHE CARS NORTH AMERICA, INC.
Battery Charger, 90 A General workshop equipment > VAS 5908
G16310686Courtesy of PORSCHE CARS NORTH AMERICA, INC.
Battery Charger, 45 A General workshop equipment > VAS 5907
G16310687Courtesy of PORSCHE CARS NORTH AMERICA, INC.

Model year 

From 2011

Vehicle Type: 

Cayenne (92A)/Cayenne S (92A)/Cayenne GTS (92A)/Cayenne Turbo (92A) 

Concerns: 

AGM starter battery (referred to below simply as 'battery') 

Situation: 

Support for the care and maintenance of the AGM starter battery  (at the dealership):

From the time the vehicle is delivered  to the Porsche Centre until it is handed over to the customer  , the battery must be maintained and charged  regularly, depending on use.

Information 

The battery has a limited service life. 

The service life of the battery is affected by:

Tools: 

> 9818 - PIWIS Tester II

Recommended measuring devices  , see ; chargers  , see trickle charging  , see Overview: 

Brief overview  (instructions and overview of contents, > Figure 1  ):

  1. Delivery  of the vehicle to the Porsche dealer.

    See => Check condition of battery:

    Condition of battery:

    Not  OK.

    Condition of battery:

    OK. 

    After 

    using the vehicle

    (Step 2.) 3.) 4.) or 5.), see below:

    Step 6.)  before customer handover.

    2.) Direct vehicle: 3.) Showroom vehicle: 4.) Stock vehicle: 5.) Stock Demo vehicle:
    Vehicle is handed over to customer within five days: Vehicle remains in the showroom: Vehicle is parked at a storage location: Vehicle is used as a demonstration vehicle in the warehouse:
    see see see see

    => at the earliest 48  hours before  vehicle handover

    => at the latest 36  hours before  vehicle handover

    to the customer (customer handover):

  2. Only if result of check is "Not OK":

    => Replace battery 

  3. Charge and check the battery, 

    Recommendations for:

    => Measuring equipment/measuring devices  .

    => Chargers  .

    => Trickle charging  (permanent).

    Procedure for:

    => Measurement and documentation  (in Checklist).

    Additional step:

    => Read out values from PIWIS Tester II  .

    G16310688Courtesy of PORSCHE CARS NORTH AMERICA, INC.

Upon delivery: 

  1. Vehicle is delivered to the Porsche Centre (> Figure below  ).
    G16310689Courtesy of PORSCHE CARS NORTH AMERICA, INC.

    => Voltage measurement to determine the quality of the battery:

    1. 1.1  For correct voltage measurement (incl. inactive period of 5 min.), engine/vehicle may only run for max. 3 min. for operational procedures, e.g. unloading from transporter, collecting from storage location (>).
      G16310690Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    2. 1.2  Observe battery inactive period (5 min., >) before measuring voltage.
      G16310691Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    3. 1.3  Measure voltage using a suitable voltmeter (>). Observe recommended devices, see Step 1.4 and battery temperature (>=> 10° C/50° F).
      G16310692Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    4. 1.4  Evaluate measured voltage (>):
      • If > => 12.0 V  :

        No further action required.

      • If => 11.99 V  :

        Before customer handover  , Documentation and replace battery  - must be carried out.

      G16310693Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    5. 1.5  Document values
      G16310694Courtesy of PORSCHE CARS NORTH AMERICA, INC.

      Direct: 

  2. Vehicle is delivered to the Porsche Centre.

    => Further use as " direct "  vehicle (vehicle is handed over to customer within five days, >):

    G16310695Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    1. 2.1  Before sales check or pre-owned vehicle check => Connect recommended charger, see Figure below  )
      G16310696Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    2. 2.2  Perform sales check with charger connected (>).
      G16310697Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    3. 2.3  Park the vehicle in the warehouse (>).
      G16310698Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    4. 2.4  Within 48 - 36 h ours before customer handover  , continue with Step.

      Show room: 

  3. Vehicle is delivered to the Porsche Centre.

    => Further use as " showroom "  vehicle (>):

    G16310699Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    1. 3.1  Before sales check or pre-owned vehicle check => Connect recommended charger, see Figure below  .
      G16310700Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    2. 3.2  Perform sales check with charger connected (>).
      G16310701Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    3. 3.3  Vehicle comes into the showroom (>).
      G16310702Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    4. 3.4  Charging the battery in the showroom  (>):

      => Permanent  : Use the cigarette lighter  and a suitable charger (Charge-o-mat II) to permanently  charge the battery.

      => Interval  : Charge the battery every day  (>=> 10 hours) using a suitable charger.

      G16310703Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    5. 3.5  Within 48 - 36 hours before customer handover  , continue with Step.

      Stock: 

  4. Vehicle is delivered to the Porsche Centre.

    => Further use as " stock "  vehicle (>):

    G16310704Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    1. 4.1  Before sales check or pre-owned vehicle check => Connect recommended charger, see Figure below  .
      G16310705Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    2. 4.2  Perform sales check with charger connected (>).
      G16310706Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    3. 4.3  Before the vehicle comes into the warehouse:

      Charge the battery using a recommended charger.

      Observe the specifications  with regard to battery temperature  (>=> 10° C) and charging time of at least 10 hours. 

      G16310707Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    4. 4.4  Vehicle comes into the warehouse (>).
      G16310708Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    5. 4.5  Charging the battery in the warehouse  (>):

      => Permanent  : Use the cigarette lighter  and a suitable charger (Charge-o-mat II,) to permanently  charge the battery.

      => Interval  : Charge the battery once a month  (>=> 10 hours) using a suitable charger, see See  .

      G16310709Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    6. 4.6  Within 48 - 36 hours before customer handover  , continue with Step.

      Stock and demonstration: 

  5. Vehicle is delivered to the Porsche Centre.

    => Further use as " stock demo "  vehicle (also used as demo/exhibition vehicle, >):

    G16310710Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    1. 5.1  Before sales check or pre-owned vehicle check => Connect recommended charger, > Figure below  .
      G16310711Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    2. 5.2  Perform sales check with charger connected (>).
      G16310712Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    3. 5.3  Before the vehicle comes into the warehouse:

      Charge the battery using a recommended charger, see See  , (>).

      Observe the specifications  with regard to battery temperature  (>=> 10° C) and charging time of at least 10 hours. 

      G16310713Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    4. 5.4  Vehicle comes into the warehouse and is used as a demo/exhibition vehicle there (>).
      G16310714Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    5. 5.5  Charging the battery in the warehouse  and when used as a demo/exhibition vehicle (>):

      => Permanent  : Use the cigarette lighter  and a suitable charger (Charge-o-mat II) to permanently  charge the battery.

      => Interval  : Charge the battery once a week  (>=> 10 hours) using a suitable charger.

      G16310715Courtesy of PORSCHE CARS NORTH AMERICA, INC.

      Before customer handover: 

      Complete the next steps:

      => at the earliest 48 hours before  vehicle handover,

      =>  but at the latest 36 hours before  vehicle handover to the customer (> Figure below  ):

      G16310716Courtesy of PORSCHE CARS NORTH AMERICA, INC.

      Replacing battery: 

      Information 

      The AGM battery: 

      • is installed as standard equipment in the vehicle and must not be replaced by a conventional "starter battery"  and
      • must not be opened. 

      If the battery needs to be replaced,  the following data must be entered in the gateway control unit  using PIWIS Tester III (under Maintenance/repairs - Change battery):

      • Serial number,
      • part number,
      • manufacturer and
      • battery size.

      The battery sensor: 

      • is connected between the battery negative terminal and ground cable,
      • is an important part of the energy management system  and
      • is used to measure battery variables  (battery current, battery voltage and negative terminal temperature) for vehicle electrical system diagnosis. 
  6. Was a problem  with the battery discovered following delivery  of the vehicle?
    1. 6.1 NO 

      => Continue with Step See  , section " Charging the battery"  .

    2. 6.2 YES 

      => Within 48 - 36 hours before customer handover:

      1. 6.2.1  Complete the necessary document  (see section 'Measurements',)
      2. 6.2.2  Create a vehicle analysis log (VAL)  and attach it to the job,
      3. 6.2.3 Replace the battery  (>), see > 270655 REPLACING THE BATTERY

        and

      4. 6.2.4  => Continue with Step See, section " New battery"  .
        G16310717Courtesy of PORSCHE CARS NORTH AMERICA, INC.

        Charging the battery: 

        NOTE: Always connect a battery charger for providing an external power supply or for jump-lead starting to the defined connections in the engine compartment. A battery charger should never be connected directly to the battery to provide an external power supply or for jump starting, in order to avoid: 
        • Risk of damage to the battery sensor. 
        • Battery sensor sends incorrect battery values to the vehicle electrical system. 
  7. Within 48 - 36 hours before customer handover  (> Figure 31,  but only following vehicle preparation), charge the battery: 
    G16310718Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    1. 7.1  Charge the battery using a recommended charger, see See  , (>).

      Observe the specifications  with regard to battery temperature  (>=> 10° C) and charging time of at least 10 hours. 

      G16310719Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    2. 7.2  Leave the battery "inactive" for 120 minutes (>):

      The vehicle must not be moved and no loads must be switched on during this time.

      G16310720Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    3. 7.3  Measure voltage using a suitable voltmeter (>). Observe recommended devices, see See  and battery temperature (>=> 10° C/50° F).
      G16310721Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    4. 7.4  Evaluate measured voltage (>):
      • If measured voltage: > => 12.8 V: 

        Continue with See  .

      • If measured voltage: => 12.79 V: 

        Before customer handover,  "Replacing the battery"  - must be carried out.

      G16310722Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    5. 7.5  Check, evaluate and document functional state of the battery (=> See " Measurements "  .
      G16310723Courtesy of PORSCHE CARS NORTH AMERICA, INC.
      G16310724Courtesy of PORSCHE CARS NORTH AMERICA, INC.
      G16310725Courtesy of PORSCHE CARS NORTH AMERICA, INC.

      End  of remedial action.

      New battery 

  8. Procedure for "charging" the new battery  (>):

    Within 48 - 36 hours before customer handover  (but only following vehicle preparation), charge the battery: 

    G16310726Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    1. 8.1  Charge the battery using a recommended charger, (>).

      Observe the specifications  with regard to battery temperature  (>=> 10° C) and charging time of at least 10 hours. 

      G16310727Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    2. 8.2  Leave the battery "inactive" for 120 minutes (>):

      The vehicle must not be moved and no loads must be switched on during this time.

      G16310728Courtesy of PORSCHE CARS NORTH AMERICA, INC.
    3. 8.3  Check, evaluate and document functional state of the battery (=> See "Measurements "  .
      G16310729Courtesy of PORSCHE CARS NORTH AMERICA, INC.
      G16310730Courtesy of PORSCHE CARS NORTH AMERICA, INC.
      G16310731Courtesy of PORSCHE CARS NORTH AMERICA, INC.

      End  of remedial action.

      Recommended devices: 

  9. Recommended measuring devices  (battery testers, see also "Workshop Equipment Manual" - PIWIS information system):
    • > V.A.G 1526E - Handheld multimeter
    • > VAS 6161 - Battery tester or
    • > VAS 6161 - Battery tester.
  10. Recommended chargers  (see also "Workshop Equipment Manual" - PIWIS information system):
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5908 - Battery Charger, 90 A
    • > VAS 5907 - Battery Charger, 45 A
    • > VAS 5908 - Battery Charger, 90 A
  11. Permanent trickle charging  (see Porsche Equipment - Accessories and Maintenance):
    • 955.044.900.56 > Charge-o-mat II 
    • 955.044.900.55 > Charge-o-mat II  (GB version)
    • 955.044.900.54 > Charge-o-mat II  (USA version, 110 V)
    • Adapter  (required for vehicles without cigarette lighter): 000.043.202.55 > Adapter  (for Charge-o-matt II and vehicles without cigarette lighter)

    Measurements: 

    For taking measurements  on the battery and for documentation  purposes, use the existing Checklist (PIWIS information system, "Standard forms" menu: AGM  Battery Checklist and measurement sheet...).

    Information 

    When working on the vehicle:

    • using the PIWIS Tester or
    • for work that takes longer than 15 minutes,

    a charger must be connected in order to trickle-charge the battery.

  12. The Checklist and relevant procedure are described  below

    (Please disregard  steps relating to a customer complaint):

    1. 20.1  Step 1. (Checklist) - General data  relating to the vehicle and battery (> Figure below)  :
      G16310732Courtesy of PORSCHE CARS NORTH AMERICA, INC.

      =>  The specifications on the battery (in the vehicle) may differ from the specifications shown in Figure 1

      • => Illustration  (>serves only as an example. 
      • Battery type: rating in Ah (-item A-  ),
      • Date of manufacture of the battery (stamped on negative terminal): -item B-  ),
      • Battery I-no. (for 2D code: -item C-  ),
      • Item number (-item D-  ) and
      • Battery manufacturer (-item E-),
      • Safety instructions and warnings for handling the battery (-item F-  ).
    2. 20.2  Step 2. (Checklist) - Visual inspection  of the battery:

      Check for damage to the housing and

      corroded and/or loose terminals.

    3. 20.3  Step 3. (Checklist) - Check the battery using a battery tester,  see section 'Measuring devices' See  : => Battery charge state before and after charging. 
    4. 20.4  Step 4. (Checklist) - Charge  the battery  using a suitable charger with a current rating of at least 40 Ah => Observe minimum charging time (>=> 10 hours) and read operating instructions for the charger.
    5. 20.5  Step 5. (Checklist) - Measure the battery open-circuit voltage  using a voltmeter or voltage tester.

      Steps 6. to 8. (in Checklist) are not relevant. 

  13. As an additional step,  Step 9. (Checklist) - Read out values from PIWIS Tester II  - can be carried out:
    1. 21.1  Connect the PIWIS Tester to the vehicle.
    2. 21.2  Switch on ignition.
    3. 21.3  Select the relevant vehicle in the "Diagnostics" menu.
    4. 21.4  Select the 'Gateway'  control unit in the "Control unit overview" menu and switch to the "Actual values/input signals"  menu.
    5. 21.5  Answer YES  in response to the VAL (Vehicle Analysis Log) prompt.
    6. 21.6  Read the campaign information instructions and confirm by pressing F12  .
    7. 21.7  In the 'Actual values/input signals' overview, select "Battery" and "Battery charge state history"  and press F12  to confirm.
    8. 21.8  In the 'Actual values' overview, select the following actual values: 
      Battery ageing charge-related... % performance-related... %
      Battery internal resistance  Actual... mOhm
      Battery change state  ... %
      Open-circuit voltage  ... V
      Battery temperature  (Acid)... (Terminal)...
      Closed-circuit current  Below limit value (Duration)... min. Limit value exceeded (Duration)... min.
      Battery charge state history  Battery charge state 0... 25 %
      Battery charge state 26... 50 %
      Battery charge state 51... 75 %
      Battery charge state 76... 100 %
    9. 21.9  Press F12  to confirm your selection.
    10. 21.10 Read off actual values and enter them in the Checklist. 
    11. 21.11  Press F11  to exit the display.
    12. 21.12  Press F11  to go back.
  14. If, after completing the documentation, the battery  (Step See  ) must be replaced,  go back to Step See  . End  of remedial action.

    References: 

    >2706IN IMPORTANT INFORMATION FOR EXTENDING (AGM) BATTERY LIFE AND BATTERY PERFORMANCE (60/12)