Information on brake noise (squealing) and remedial action

Always observe the following points before carrying out remedial action in the event of complaints: 

• Carry out repairs if concrete customer complaints are received.
• Normally, no action is required if brake noise (squealing) is heard sporadically.
• General recommendation in the event of a complaint: Install new brake pads (current spare parts). 
• Install new brake-piston damping plates (mass balancers or claw plates)  e).
• Only in rare cases can brake noise be eliminated by replacing other brake components (e.g. replacing brake callipers). Such costly measures should only be carried out following consultation with the importer (in warranty cases) or the customer  .