Service Procedure, Label, Claim & Reimbursements Information
SERVICE PROCEDURE
A/C Hose Assembly Support Kit Installation:
1. Inspect pipes on coupled hose assembly. If pipes are damaged (cracked or broken), replace with hose assembly P/N 10089701 per 1986 Pontiac Fiero Service Manual, Section 1B. Evacuate and recharge A/C system per service manual instructions. Proceed directly to Step 11.
NOTICE: Installation of A/C hose assembly support kit P/N 10080324 is NOT required when replacement hose assembly P/N 10089701 is used.
2. If pipes are not damaged, inspect hose assembly for part number stamp, located on crimp portion of one of the hoses.
If P/N is 10089701 (new service P/N), no further service is required. Proceed directly to Step 11.
If P/N is 14101564 and no damage is found, install A/C hose assembly support kit P/N 10080324 per following instructions.
3. Remove (2) existing bolt/screws securing coupled hose assembly to side rail (refer to illustration).
4. Remove and save existing staple from existing sleeve.
5. Slide sleeve away from compressor to allow attachment of clamp to hose assembly.
6. Remove existing nut and bolt/screw, securing existing brackets to compressor.
7. Loosely attach clamps, bracket and spacer as shown in illustration.
NOTICE: BE SURE CLAMPS ARE PROPERLY ORIENTED WITH HOSE DIAMETERS.
8. Correctly position bracket and clamps and torque nuts to 40-60 Nm (30-45 ft.lbs.).
9. Slide existing sleeve back into position.
NOTICE: BE SURE SLEEVE COMPLETELY COVERS RUBBER SECTIONS OF HOSE ASSEMBLY AT COMPRESSOR.
10. Reinstall existing staple to secure sleeve in position.
11. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7901-709).
CLAIM INFORMATION
A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.
DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
* In addition, dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.
** The $5.19 identified in the "Net Amount" column represents the cost plus
30% for 2.2 lbs. of R-12 refrigerant used when using operation V4492 and recharging the system.
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.
REIMBURSEMENTS
Claims for customer reimbursement on previously paid A/C compressor suction and discharge hose assembly replacement will be considered. Owners should present documentation that reasonably confirms the amount of unreimbursed repair expense, a description of the repair, the date of the repair and the
REIMBURSEMENTS (CONT'D) person or entity performing the repair. Review the owner's documentation, fill out Owner Refund Request Form (#7201-039) and mail to the zone office with original substantiating documentation. It is imperative that Labor Operation V4492 be inserted on the Reimbursement Form in the space provided. The owner should be given photocopies of the original receipts to retain for his/her records. Requests for reimbursements must be received by March 1, 1989.
RECORDING COMPLETION
Repairs submitted for vehicles not involved in the campaign will not be paid.
Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.