Related To Audio

WARNING: This page is about a different car, the 2018 Nissan Maxima. However, it is still accessible from the selected car via links, so may be relevant.

Symptoms	Check items	Probable malfunction location
The disk cannot be removed.	AV control unit	Malfunction in AV control unit. Refer to On Board Diagnosis Function .
No sound comes out or the level of the sound is low.	No sound from all speakers.	Speaker circuit shorted to ground. Refer to the appropriate Wiring Diagram [Multi AV (Without Bose Audio System)]. AV control unit power supply and ground circuits malfunction. Refer to Diagnosis Procedure .
No sound comes out or the level of the sound is low.	Only a certain speaker (tweeter LH, tweeter RH, front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH, rear speaker LH and rear speaker RH) does not output sound.	Poor connector connection of speaker. Sound signal circuit malfunction between AV control unit and speaker. Refer to: Diagnosis Procedure (tweeter). Diagnosis Procedure (front door speaker). Diagnosis Procedure (rear door speaker). Diagnosis Procedure (rear speaker). Malfunction in speaker. Refer to: Removal and Installation (tweeter). Removal and Installation (front door speaker). Removal and Installation (rear door speaker). Removal and Installation (rear speaker). Malfunction in AV control unit. Refer to On Board Diagnosis Function .
Noise is mixed with audio.	Noise comes out from all speakers.	Malfunction in AV control unit. Refer to On Board Diagnosis Function .
	Noise comes out only from a certain speaker (tweeter LH, tweeter RH, front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH, rear speaker LH and rear speaker RH).	Poor connector connection of speaker. Sound signal circuit malfunction between AV control unit and speaker. Refer to: Diagnosis Procedure (tweeter). Diagnosis Procedure (front door speaker). Diagnosis Procedure (rear door speaker). Diagnosis Procedure (rear speaker). Malfunction in speaker. Refer to: Removal and Installation (tweeter). Removal and Installation (front door speaker). Removal and Installation (rear door speaker). Removal and Installation (rear speaker). Malfunction in AV control unit. Refer to On Board Diagnosis Function .
	Noise is mixed with radio only (when the vehicle hits a bump or while driving over bad roads)	Poor connector connection of antenna or antenna feeder. Refer to Antennas, Antenna Amp. and Antenna Feeder .
No radio reception or poor reception.	Other audio sounds are normal. Any radio station cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generating external noises).	Poor connector connection of antenna or antenna feeder. Refer to Antennas, Antenna Amp. and Antenna Feeder .
No satellite radio reception.	There is malfunction in the CONSULT self diagnosis result. Refer to CONSULT Function .	Malfunction in antenna, antenna feeder or AV control unit. Perform DTC diagnosis. Refer to Diagnosis Procedure . Poor continuity in antenna feeder. Poor connector connection of antenna or antenna feeder. Refer to Antennas, Antenna Amp. and Antenna Feeder .
No satellite radio reception.	There is no malfunction in the CONSULT self diagnosis result. Refer to CONSULT Function .	Poor continuity in antenna feeder. Poor connector connection of antenna or antenna feeder. Loose satellite radio antenna mounting nut. Refer to Antennas, Antenna Amp. and Antenna Feeder .
Buzz/rattle sound from speaker	The majority of buzz/rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the buzz/rattle.	Refer to "SQUEAK AND RATTLE TROUBLE DIAGNOSIS" in the appropriate interior trim article.