Related To Telephone

WARNING: This page is about a different car, the 2019 Nissan NV3500 HD, 2019 Nissan NV2500 HD, and 2019 Nissan NV1500. However, it is still accessible from the selected car via links, so may be relevant.

Symptoms	Cause and Counter measure
System fails to interpret the command correctly.	Ensure that the command format is valid.
	Ensure that the command is spoken after the tone.
	Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
	Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
	If more than one command was said at a time, try saying the commands separately.
	If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition response for the speaker. Refer to On Board Diagnosis Function .
The system consistently selects the wrong entry from the phone book.	Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by using the "List Names" command.
	Replace one of the names being confused with a new name.