System locks up or freezes constantly
WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the Diagnostic mode, and use Version (see VERSION ).
- Make sure that the latest navigation software is installed.
- Check any official Honda service website for more service information about the navigation system.
- Before troubleshooting, make sure you have the anti-theft codes for the audio-navigation unit.
- After troubleshooting, enter the anti-theft codes for the audio-navigation unit.
- Check the connectors for poor connections or loose terminals.
- Turn the ignition switch to ON (II).
Does the system reboot, lock up, or freeze?
YES -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the problem does not go away, replace the HDD (see HDD REMOVAL/INSTALLATION ).
NO -The system is OK at this time. Go into the Diagnostic mode, and use the Unit Check diagnostic (see UNIT CHECK (QUICK CHECK) ) to check the audio-navigation unit and the navigation display unit status, if any status are NG, replace the affected units.