The HFL system is locked and the pass code has been lost or forgotten
WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Before doing this troubleshooting, refer to GENERAL TROUBLESHOOTING INFORMATION to make sure the phone is compatible and configured correctly. You can also check online at www.acura.com/handsfreelink, or call the HFL support desk at 888-528-7876.
- Check any official Honda service website for more service information about the HFL system.
- Connect the HDS to the DLC (see HOW TO CHECK FOR DTCS WITH THE HDS ).
- Turn the ignition switch to ON (II).
- From the Body Electrical menu, select HandsFreeLink.
- Select Miscellaneous Tests, then select Pass code reset.
- Follow the HDS prompts to reset the pass code.