Phone Will Not Automatically Connect to the HFL
WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
Call the HFL call center at 888-528-7876 after you have duplicated the problem.
If a client complains that their cell phone is not automatically connecting to the HFL system when they enter the vehicle, do this:
- Make sure the Bluetooth feature is turned on in the cell phone.
- Make sure the cell phone is properly paired to the HFL system.
- Do a soft reset to the cell phone.
- Check if the phone has an Authorized Connection or Trusted option.
- Check the battery and signal strength on the cell phone. Pairing a phone requires optimal signal strength and a nearly full battery.