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XM radio display is blank and no station information is displayed (without navigation)

WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check the connectors for poor connections or loose terminals.
  1. Turn the ignition switch to LOCK (0).
  2. Measure the voltage between XM receiver connector A (14P) terminal No. 1 and body ground.
    Fig 1: Measuring Voltage Between Connector A (14P) Terminal No. 1 And Body Ground
    G08054226Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there battery voltage? 

    YES  -Go to step 3.

    NO  -Repair an open in the wire between the No. 5 (10 A) fuse in the under-dash fuse/relay box and XM receiver connector A (14P) terminal No. 1.

  3. Turn the ignition switch to ON (II).
  4. Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.
    Fig 2: Measuring Voltage Between Connector A (14P) Terminal No. 11 And Body Ground
    G08054227Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there less than 0.2 V? 

    YES  -Go to step 5.

    NO  -Repair an open or high resistance in the wire between XM receiver connector A (14P) terminal No. 11 and body ground (G606) (see CONNECTOR TO FUSE/RELAY BOX INDEX ).

  5. Turn the ignition switch to LOCK (0).
  6. Disconnect audio unit connector D (14P) and XM receiver connector A (14P).
  7. Check for continuity between XM receiver connector A (14P) terminal No. 2 and body ground.
    Fig 3: Checking Continuity Between Connector A (14P) Terminal No. 2 And Body Ground
    G08054228Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Repair a short to body ground in the wire between the audio unit and the XM receiver.

    NO  -Go to step 8.

  8. Check for continuity between audio unit connector D (14P) terminal No. 2 and XM receiver connector A (14P) terminal No. 2.
    Fig 4: Checking Continuity Between Connector D (14P) Terminal No. 2 And Connector A (14P)
    G08054229Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Go to step 9.

    NO  -Repair an open in the wire between the audio unit and the XM receiver.

  9. Check for continuity between audio unit connector D (14P) and XM receiver connector A (14P) according to the table.
    Audio unit connector XM receiver connector Wire color
    D9 A9 GRN
    D10 A10 RED
    Fig 5: Identifying Audio Unit Connector D (14P) Connector Terminals
    G08054230Courtesy of AMERICAN HONDA MOTOR CO., INC.
    Fig 6: Identifying XM Receiver Connector A (14P) Connector Terminals
    G08054231Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Go to step 10.

    NO  -There is an open in the wire(s) between the audio unit and the XM receiver. Replace the affected shielded harness.

  10. Check for continuity between body ground and XM receiver connector A (14P) terminal No. 9 and No. 10 individually.
    Fig 7: Checking Continuity Between Body Ground And Connector A (14P) Terminal No. 9 And No. 10
    G08054232Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -There is a short to body ground in the wire(s) between the audio unit and the XM receiver. Replace the affected shielded harness.

    NO  -Go to step 11.

  11. Check for continuity between the terminals of XM receiver connector A (14P) according to the table.
    From terminal To terminals
    A3 (BRN) A9 (GRN), A10 (RED)
    A9 (GRN) A10 (RED)
    Fig 8: Identifying XM Receiver Connector A (14P) Connector Terminals
    G08054233Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity between any of the terminals? 

    YES  -There is a short in the wires between the audio unit and the XM receiver. Replace the affected shielded harness.

    NO  -Substitute a known-good audio unit (see AUDIO UNIT REMOVAL/INSTALLATION  ), and recheck. If the symptom/indication goes away, replace the original audio unit (see AUDIO UNIT REMOVAL/INSTALLATION  ). If the symptom is still present, substitute a known-good XM receiver (see ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION  ), and recheck. If the symptom/indication goes away, replace the original XM receiver (see ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION  ).