Audio-Navigation unit button illumination does not work (with navigation)

WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
Check the connectors for poor connections or loose terminals.

Turn the ignition switch to ON (II).
Turn the combination lighting switch to the parking light position.
Check the illumination of the audio-navigation unit buttons.
Are the buttons illuminated?

YES -Intermittent problem: the audio-navigation unit is OK at this time. Check for loose or poor connections at the audio-navigation unit connector F (20P).

NO -Go to step 4.
Check the illumination of several other buttons not related to the audio system.
Are the buttons illuminated?

YES -Go to the B-CAN line troubleshooting (see TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A ). If the B-CAN line is OK, substitute a known-good audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ). If the symptom is still present, substitute a known-good audio-navigation panel (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio-navigation panel (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).

NO -Troubleshoot the interior lights. Start by checking the No. 22(7.5 A) fuse in the under-hood fuse/relay box. If the fuse is OK, check the interior light relay.