Audio disc does not load (with navigation)
WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit. They may jam and damage the player mechanism.
- Make sure the audio disc is compatible with the system (see the owner's manual for more information).
- Turn the ignition switch to ON (II).
- Turn on the audio-navigation unit, and insert a known-good disc to see if the symptom can be duplicated.
Does the disc load?
YES -Operation is normal. If the disc loads normally, but will not play, go to AUDIO DISC DOES NOT PLAY
NO -Go to step 3.
- Insert another disc.
Does the disc load?
YES -The original disc is faulty.
NO -Substitute a known-good audio-navigation unit (including the HDD) (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ). If the symptom/indication goes away, replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).