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Audio disc changer does not move between discs (without navigation)

WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check the connectors for poor connections or loose terminals.
  • Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.
  1. Turn the ignition switch to ON (II).
  2. Insert six discs into the audio unit (in-dash disc changer), and see if the changer moves between discs.

    Does the changer operate normally? 

    YES  -Intermittent failure, the disc changer is OK at this time.

    NO  -Go to step 3.

  3. Insert six known-good discs into the audio unit.

    Does the changer operate normally? 

    YES  -At least one of the original discs is faulty.

    NO  -Substitute a known-good audio unit (in-dash disc changer) (see AUDIO UNIT REMOVAL/INSTALLATION  ), and recheck. If the symptom/indication goes away, replace the original audio unit (in-dash disc changer) (see AUDIO UNIT REMOVAL/INSTALLATION  ).

    Special Tools Required 

    Diagnostic CD 07AAZ-SDBA100