Inline plugs, 4-, 10-pin, System Elo (Countryman 2017-2023, except PHEV)

Detach fastener (1) from contact carrier (2).

Courtesy of BMW OF NORTH AMERICA, INC.

Hold down safety catch (3) of defective contact and pull cable and contact up to secondary lock (6).

Courtesy of BMW OF NORTH AMERICA, INC.

Hold down safety catch once again in secondary lock and pull cable and contact completely out of contact carrier.

Courtesy of BMW OF NORTH AMERICA, INC.