Preliminary Inspection

WARNING: This page is about a different car, the 2008 Mercury Mariner and 2008 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.

Know and understand the customer concern.
Verify the concern by operating the vehicle.
Check fluid level and condition.
Check non-factory add-on items.
Check shift linkages for correct adjustment.
Check TSBs for the concern.