Pinpoint Test M: DTC B2924 - Audio Button Stuck
WARNING: This page is about a different car, the 2006 Mercury Montego, 2006 Ford Freestyle, and 2006 Ford Five Hundred. However, it is still accessible from the selected car via links, so may be relevant.
- M1 CHECK FOR STUCK AUDIO UNIT BUTTONS
- Key in ON position.
- Turn the audio unit on.
- Enter the self-diagnostic menu and select the HARDKEY TEST function.
- Observe the buttons on the screen.
- Does the hardkey test indicate a stuck button?
NOTE: If any button is pushed, the corespondent button on the screen appears highlighted.Yes: GO to M2.
No: The system is operating correctly at this time.
- M2 CHECK FOR CORRECT AUDIO UNIT OPERATION
- Disconnect all the audio unit connectors.
- Check for:
- corrosion
- pushed-out pins
- Connect all the audio unit connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes: REMOVE the audio unit. REFER to AUDIO UNIT . SEND the audio unit to an authorized repair facility. TEST the system for normal operation after the repair.
No: The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.