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Home >> Mercury >> 2010 >> Milan Base, Standard >> Repair and Diagnosis >> External Pages >> Different car >> Section 1245 (Information System And Entertainment System) >> Diagnosis And Testing >> Information and Entertainment System >> Pinpoint Tests >> Pinpoint Test AR: DTC U0164 Or DTC U0164:00 >> Pinpoint Test Ar: DTC U0164 Or DTC U0164:00

Pinpoint Test Ar: DTC U0164 Or DTC U0164:00

WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. AR1 CHECK FOR LOST COMMUNICATION DTCs 
    • Ignition ON.
    • Clear continuous DTCs from all modules.
    • Ignition OFF.
    • Ignition ON.
    • Wait at least 10 seconds.
    • Retrieve all continuous DTCs from all modules.
    • Is DTC U0164 or DTC U0164:00 set in any audio system module? 
    • Yes:  GO to AR2  .
    • No:  The system is operating correctly at this time. The DTC may have been set due to an intermittent fault in the network wiring.
  2. AR2 CHECK FOR BATTERY VOLTAGE OUT-OF-RANGE DTCs 
    • Carry out the self-test for the following modules:
      • ACM 
      • FCIM 
      • FDIM 
      • HVAC  module
    • Are any low or high voltage DTCs set in any module? 
  3. AR3 CHECK FOR DTC U0164 OR DTC U0164:00 SET IN MULTIPLE MODULES 
    • Review the recorded results from the self-test.
    • Is DTC U0164 or DTC U0164:00 set in more than one audio system module? 
    • Yes:  GO to AR4  .
    • No:  If there is an observable symptom, GO to SYMPTOM CHART - GENERAL AUDIO SYSTEM  to diagnose the observed symptom. If there is no observable symptom, CHECK the MS-CAN  wiring between the HVAC  module and the module in question for an intermittent fault.
  4. AR4 CHECK FOR CORRECT HVAC MODULE OPERATION 
    • Disconnect all the HVAC  module connectors.
    • Check for:
      • corrosion
      • damaged pins
      • pushed-out pins
    • Connect all the HVAC  module connectors and make sure they seat correctly.
    • Is the concern still present? 
    • Yes:  INSTALL a new HVAC  module. REFER to CLIMATE CONTROL . CLEAR all continuous DTCs. TEST the system for normal operation.
    • No:  The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR all continuous DTCs. REPEAT the self-test for the module(s) that set DTC U0164 or DTC U0164:00.
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