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Pinpoint Test I: The Electric Power Charge/Assist Gauge Is Inoperative (Hybrid Only)

WARNING: This page is about a different car, the 2008 Mercury Mariner and 2008 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. I1 RETRIEVE THE RECORDED DTCs FROM BOTH CONTINUOUS AND ON-DEMAND TBCM SELF-TESTS 
    • Check the recorded TBCM DTCs from the continuous and on-demand self-tests.
    • Are any TBCM DTCs recorded? 
    1. YES  : REFER to MULTIFUNCTION ELECTRONIC MODULES article.
    2. NO  : Go to  I2.
  2. I2 CARRY OUT THE ELECTRIC POWER CHARGE/ASSIST GAUGE ACTIVE COMMAND USING THE SCAN TOOL 
    • Key in ON position.
    • Enter the following diagnostic mode on the diagnostic tool: Instrument Cluster (IC) DataLogger
    • Select the charge gauge (CHRG_GAUGE) and the assist gauge (ASSIST_GAUGE) active commands. Command the charge and assist gauge on and off. The gauge should sweep to the left for charge and to the right for assist
    • Does the gauge sweep from the center position to the left when charge is commanded on and to the right when assist is commanded on then reset to the mid-point of the scale when commanded off? 
    1. YES  : Go to  I3.
    2. NO  : Go to  I4.
  3. I3 RETRIEVE THE RECORDED DTCs FROM BOTH THE CONTINUOUS AND ON-DEMAND INSTRUMENT CLUSTER (IC) SELF-TESTS 
    • Check for recorded instrument cluster (IC) DTCs from the continuous and on-demand self-tests.
    • Is continuous DTC U0100 recorded? 
    1. YES  : Go to Pinpoint Test AI .
    2. NO  : Go to  I4.
  4. I4 CHECK FOR CORRECT INSTRUMENT CLUSTER (IC) OPERATION 
    • Disconnect the instrument cluster (IC) connector.
    • Check for:
      • corrosion
      • damaged pins
      • pushed-out pins
    • Connect the instrument cluster (IC) connector and make sure it seats correctly.
    • Operate the system and determine if the concern is still present.
    • Is the concern still present? 
    1. YES  : INSTALL a new instrument cluster (IC). REFER to Instrument Cluster (IC) . TEST the system for normal operation.
    2. NO  : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.