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Home >> Mercury >> 2010 >> Milan Base, Standard >> Repair and Diagnosis >> Accessories & Equipment >> Gauges & Instrument Panels >> Information Center - Instrumentation, Message Center And Warning Chimes >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Inspection and Verification >> Notes

Inspection and Verification: Notes

  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION TABLE

    Mechanical Electrical
    • Accessory drive belt
    • Brake fluid level
    • Engine oil level
    • Engine coolant level
    • Fuel tank
    • Fuel evaporative system
    • Tire pressure
    • Tire size
    • Smart Junction Box (SJB) fuse(s):
      • 26 (10A)
      • 29 (5A)
    • Wiring, terminals or connectors
    • Instrument Panel Cluster (IPC)
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. NOTE: Make sure to use the latest scan tool software release.
  5. If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
  6. NOTE: The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM  .
  7. If the scan tool does not communicate with the VCM  :
    • Check the VCM  connection to the vehicle.
    • Check the scan tool connection to the VCM  .
    • Refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
  8. If the scan tool does not communicate with the vehicle:
    • Verify the ignition key is in the ON position.
    • Verify the scan tool operation with a known good vehicle.
    • Refer to MODULE COMMUNICATIONS NETWORK to diagnose no response from the PCM.
  9. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
    • If the network test passes, retrieve and record the continuous memory DTCs.
  10. Clear the continuous DTCs and carry out the self-test diagnostics for the IPC  , SJB  , PCM, ABS module and Restraints Control Module (RCM).
  11. If the DTCs retrieved are related to the concern, go to DTC TABLES . For all other DTCs, refer to the DIAGNOSTIC TROUBLE CODE (DTC) TABLE .
  12. If no DTCs related to the concern are retrieved, GO to SYMPTOM TABLE - INSTRUMENT PANEL CLUSTER (IPC) , GO to SYMPTOM TABLE - INFORMATION AND MESSAGE CENTER , or GO to SYMPTOM TABLE - WARNING CHIMES .