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Home >> Mercury >> 2009 >> Mariner Base, 2.5 7, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 32 (Steering Column Switches) >> Diagnostic Tests >> Steering Column Switches >> Inspection and Verification

Inspection and Verification

WARNING: This page is about a different car, the 2009 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Ignition key
    • Ignition key turning effort
    • Ignition switch
    • Multifunction switch
    • Steering column shrouds
    • Bussed Electrical Center (BEC)
    • BEC fuse 68 (20A)
    • Ignition switch
    • Passive Anti-Theft System (PATS) transceiver
    • Smart Junction Box (SJB)
    • SJB fuse(s):
      • 3 (10A)
      • 7 (10A)
      • 20 (10A)
      • 21 (10A)
    • Wiring, terminals or connectors
    NOTE: For multifunction switch concerns, refer to one of the following parts:
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
    4. NOTE: Make sure to use the latest scan tool software release.
  4. If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
    5. NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM.
  5. If the scan tool does not communicate with the VCM:
    • check the VCM connection to the vehicle.
    • check the scan tool connection to the VCM.
    • refer to MODULE COMMUNICATIONS NETWORK article, No Power To The Scan Tool, to diagnose no communication with the scan tool.
  6. If the scan tool does not communicate with the vehicle:
    • verify the ignition key is in the ON position.
    • verify the scan tool operation with a known good vehicle.
    • refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the PCM.
  7. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
    • If the network test passes, retrieve and record continuous memory DTCs.
  8. Clear the continuous DTCs and carry out the self-test diagnostics for the SJB.
  9. If the DTCs retrieved are related to the concern, go to the Smart Junction Box (SJB) DTC Chart. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.
  10. If no DTCs related to the concern are retrieved, go to Symptom Chart .
SMART JUNCTION BOX (SJB) DTC CHART

DTC Description Source Action
B1356 Ignition RUN Circuit Open Smart Junction Box (SJB) Go to Pinpoint Test C .
B1360 Ignition RUN/ACC Circuit Open SJB Go to Pinpoint Test B .
B1365 Ignition START Circuit Short to Battery SJB Go to Pinpoint Test E .
- All other SJB DTCs SJB REFER to the Master DTC Chart in MULTIFUNCTION ELECTRONIC MODULES article.
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