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Home >> Mercury >> 2008 >> Milan Base, 2.3 Z, Automatic >> Repair and Diagnosis >> External Pages >> Different car >> Section 1795 (Supplemental Restraint System) >> Diagnosis And Testing >> Air Bag and Safety Belt Pretensioner Supplemental Restraint System (SRS) >> Pinpoint Test - Supplemental Restraint System (SRS) >> Pinpoint Test D: DTCs B0004:11, B0004:12, B0004:13 and B0004:1A >> PINPOINT TEST D: DTCs B0004:11, B0004:12, B0004:13 AND B0004:1A

PINPOINT TEST D: DTCs B0004:11, B0004:12, B0004:13 AND B0004:1A

WARNING: This page is about a different car, the 2011 Mercury Milan, 2011 Lincoln MKZ, and 2011 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
WARNING: Never probe the electrical connectors on air bag, Safety Canopy® or side air curtain modules. Failure to follow this instruction may result in the accidental deployment of these modules, which increases the risk of serious personal injury or death.
NOTE: Use the correct probe adapter(s) from the Flex Probe Kit when taking measurements. Failure to use the correct probe adapter(s) may damage the connector.
Most faults are due to connector and/or wiring concerns. Carry out a thorough inspection and verification before proceeding with the pinpoint test.
NOTE: Supplemental Restraint System (SRS) components should only be disconnected or reconnected when instructed to do so within a pinpoint test step. Failure to follow this instruction may result in incorrect diagnosis of the SRS.
NOTE: Always make sure the correct SRS component is being installed. Parts released for other vehicles may not be compatible even if they appear physically similar. Check the part number listed in the Ford Catalog Advantage™ to make sure the correct component is being installed. If an incorrect SRS component is installed, DTCs may set.
NOTE: The SRS must be fully operational and free of faults before releasing the vehicle to the customer.
  1. D1 RETRIEVE RCM DTCs 
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: Self Test - RCM.
    • Was DTC B0004:11, B0004:12, B0004:13 or B0004:1A retrieved on-demand during self-test? 
    • Yes  : This fault cannot be cleared until it is corrected and the DTC is no longer retrieved on-demand during self-test.

      For DTC B0004:13 or B0004:1A, GO to D2  .

      For DTC B0004:11, GO to  D8.

      For DTC B0004:12, GO to  D10.

    • No  : This is an intermittent fault when present as a CMDTC only.

      For DTC B0004:13 or B0004:1A, GO to  D13.

      For DTC B0004:11, GO to  D14.

      For DTC B0004:12, GO to  D15.

  2. D2 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL RESISTANCE (DEPLOY_02_R) PID 
    • Enter the following diagnostic mode on the scan tool: DataLogger - RCM.
      • DEPLOY_02_R PID
    • Does the PID value read between 1.7 and 2.78 ohms? 
    • Yes  : GO to  D12.
    • No  : GO to D3  .
  3. D3 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL RESISTANCE (DEPLOY_02_R) PID WHILE CARRYING OUT THE HARNESS TEST 
    • While monitoring the DEPLOY_02_R PID, carry out the harness test of the driver knee bolster air bag module circuits and accessible connectors (including any in-line connectors), by wiggling connectors and flexing the wire harness frequently.
    • Does the PID value read between 1.7 and 2.78 ohms while carrying out the harness test? 
    • Yes  : DEPOWER the SRS and REPAIR the connector, terminals or wire harness as needed. Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
    • No  : For PID value less than 1.7 ohms, GO to D4  .

      For PID value greater than 2.78 ohms, GO to  D6.

  4. D4 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL DTC FOR A FAULT STATUS CHANGE (LOW RESISTANCE INDICATED) 
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect: Driver Knee Bolster Air Bag Module C2303.
    • Repower the SRS. Do not prove out the SRS at this time. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: Self Test - RCM.
    • DIAGNOSTIC TIP:  When viewing DTCs with the driver knee bolster air bag module disconnected, open circuit faults would normally be retrieved.
    • Did the on-demand DTC change from B0004:1A to B0004:13? 
    • Yes  : GO to  D11.
    • No  : GO to D5  .
  5. D5 CHECK FOR A SHORT BETWEEN DRIVER KNEE BOLSTER AIR BAG MODULE CIRCUITS 
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect: RCM C310A and C310B.
    • Measure the resistance between driver knee bolster air bag module C2303-1, circuit CR139 (VT/WH), harness side and C2303-2, circuit RR139 (YE), harness side.
      Fig 1: Measuring Resistance Between Driver Knee Bolster Air Bag Module C2303-1, Circuit CR139 (VT/WH) And C2303-2, Circuit RR139 (YE), Harness Side
      G07783815Courtesy of FORD MOTOR CO.
    • Is the resistance greater than 10,000 ohms? 
    • Yes  : GO to  D12.
    • No  : REPAIR circuits CR139 (VT/WH) and RR139 (YE). Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
  6. D6 CHECK THE DRIVER KNEE BOLSTER AIR BAG MODULE CIRCUITS FOR AN OPEN 
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect: Driver Knee Bolster Air Bag Module C2303.
    • Disconnect: RCM C310A and C310B.
    • Measure the resistance between RCM C310B, harness side and driver knee bolster air bag module C2303, harness side using the following chart.
      RCM REFERENCE CHART

      RCM Circuit Driver Knee Bolster Air Bag Module
      C310B-1 RR139 (YE) C2303-2
      C310B-2 CR139 (VT/WH) C2303-1
      Fig 2: Measuring Resistance Between RCM C310B And Driver Knee Bolster Air Bag Module C2303, Harness Side
      G07783816Courtesy of FORD MOTOR CO.
    • Are the resistances less than 0.5 ohm? 
    • Yes  : GO to D7  .
    • No  : REPAIR circuit CR139 (VT/WH) or RR139 (YE). Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
  7. D7 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL DTC FOR A FAULT STATUS CHANGE (OPEN INDICATED) 
    • Connect: RCM C310A and C310B.
    • Connect a fused jumper wire between driver knee bolster air bag module C2303-1, circuit CR139 (VT/WH), harness side and C2303-2, circuit RR139 (YE), harness side.
    • Repower the SRS. Do not prove out the SRS at this time. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: Self Test - RCM.
    • DIAGNOSTIC TIP:  When viewing DTCs with the driver knee bolster air bag module circuits shorted together, a low resistance fault would normally be retrieved.
    • Did the on-demand DTC change from B0004:13 to B0004:1A? 
    • Yes  : GO to  D11.
    • No  : GO to  D12.
  8. D8 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL DTC FOR A FAULT STATUS CHANGE (SHORT TO GROUND INDICATED) 
    NOTE: This pinpoint test step will attempt to change the fault reported by the RCM by inducing a different fault condition. If the fault reported changes, this indicates the RCM is functioning correctly and is not the source of the fault.
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect: Driver Knee Bolster Air Bag Module C2303.
    • Repower the SRS. Do not prove out the SRS at this time. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: Self Test - RCM.
    • DIAGNOSTIC TIP:  When viewing DTCs with the driver knee bolster air bag module disconnected, an open circuit fault would normally be retrieved.
    • Did the on-demand DTC change from B0004:11 to B0004:13? 
    • Yes  : GO to  D11.
    • No  : GO to D9  .
  9. D9 CHECK THE DRIVER KNEE BOLSTER AIR BAG MODULE CIRCUITS FOR A SHORT TO GROUND 
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect: RCM C310A and C310B.
    • Measure the resistance between driver knee bolster air bag module:
      • C2303-1, circuit CR139 (VT/WH), harness side and ground.
      • C2303-2, circuit RR139 (YE), harness side and ground.
        Fig 3: Checking Driver Knee Bolster Air Bag Module Circuits For Short To Ground
        G07783817Courtesy of FORD MOTOR CO.
    • Are the resistances greater than 10,000 ohms? 
    • Yes  : GO to  D12.
    • No  : REPAIR circuit CR139 (VT/WH) or RR139 (YE). Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
  10. D10 CHECK THE DRIVER KNEE BOLSTER AIR BAG MODULE CIRCUITS FOR A SHORT TO VOLTAGE 
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect: Driver Knee Bolster Air Bag Module C2303.
    • Disconnect: RCM C310A and C310B.
    • Repower the SRS. Do not prove out the SRS at this time. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Ignition ON.
    • Measure the voltage between driver knee bolster air bag module:
      • C2303-1, circuit CR139 (VT/WH), harness side and ground.
      • C2303-2, circuit RR139 (YE), harness side and ground.
        Fig 4: Checking Driver Knee Bolster Air Bag Module Circuits For Short To Voltage
        G07783818Courtesy of FORD MOTOR CO.
    • Is voltage present on either circuit? 
    • Yes  : REPAIR circuit CR139 (VT/WH) or RR139 (YE). Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
    • No  : GO to  D12.
  11. D11 CONFIRM THE DRIVER KNEE BOLSTER FAULT 
    NOTE: Make sure all restraint system components, sensor electrical connectors and the RCM electrical connectors are connected before carrying out the self-test. If not, DTCs will be recorded.
    • Yes  : INSTALL a new driver knee bolster air bag module. REFER to KNEE AIR BAG MODULE  in this service information. GO to  D17.
    • No  : In the process of diagnosing the fault, the fault condition has become intermittent. Do not install any new SRS components at this time. SRS components should only be installed when directed to do so in the pinpoint test  .

      For DTC B0004:13 or B0004:1A, GO to  D13.

      For DTC B0004:11, GO to  D14.

      For DTC B0004:12, GO to  D15.

  12. D12 CONFIRM THE RCM FAULT 
    NOTE: Make sure all restraint system components, sensor electrical connectors and the RCM electrical connectors are connected before carrying out the self-test. If not, DTCs will be recorded.
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Remove the fused jumper wire from the driver knee bolster air bag module electrical connector (if previously installed).
    • Prior to reconnecting any previously disconnected SRS component:
      • inspect connector(s) (including any in-line connectors) for pushed out, loose or spread terminals and loose or frayed wire connections at terminals.
      • inspect wire harness for any damage, pinched, cut or pierced wires.
      • inspect C310A and C310B Connector Position Assurance (CPA) lever/lock for correct operation. Refer to RESTRAINTS CONTROL MODULE (RCM)  in this service information.
      • repair any concerns found. Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information.
    • Connect: Driver Knee Bolster Air Bag Module C2303 (if previously disconnected).
    • Connect: RCM C310A and C310B (if previously disconnected).
    • Repower the SRS. Do not prove out the SRS at this time. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: Self Test - RCM.
    • Was the original DTC retrieved on-demand during self-test? 
    • Yes  : INSTALL a new RCM. REFER to RESTRAINTS CONTROL MODULE (RCM)  in this service information. GO to  D17.
    • No  : In the process of diagnosing the fault, the fault condition has become intermittent. Do not install any new SRS components at this time. SRS components should only be installed when directed to do so in the pinpoint test  .

      For DTC B0004:13 or B0004:1A, GO to D13  .

      For DTC B0004:11, GO to  D14.

      For DTC B0004:12, GO to  D15.

  13. D13 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL RESISTANCE (DEPLOY_02_R) PID FOR AN INTERMITTENT LOW RESISTANCE OR OPEN CIRCUIT FAULT 
    • Enter the following diagnostic mode on the scan tool: DataLogger - RCM.
      • DEPLOY_02_R PID
    • Attempt to recreate the fault by wiggling connectors (including any inline connectors), and flexing the wire harness frequently.
    • Does the PID value read between 1.7 and 2.78 ohms? 
    • Yes  : The fault is not present and cannot be recreated at this time. Do not install any new SRS components at this time. SRS components should only be installed when directed to do so in the pinpoint test  . GO to  D16.
    • No  : DEPOWER the SRS and REPAIR as necessary. Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
  14. D14 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL CIRCUITS FOR AN INTERMITTENT SHORT TO GROUND FAULT 
    • Attempt to recreate the fault by wiggling connectors (including any inline connectors) and flexing the wire harness frequently.
    • Enter the following diagnostic mode on the scan tool: Self Test - RCM.
    • Was DTC B0004:11 retrieved on-demand during self-test? 
    • Yes  : DEPOWER the SRS and REPAIR as necessary. Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
    • No  : The fault is not present and cannot be recreated at this time. Do not install any new SRS components at this time. SRS components should only be installed when directed to do so in the pinpoint test  . GO to  D16.
  15. D15 CHECK THE DRIVER KNEE BOLSTER DEPLOYMENT CONTROL CIRCUITS FOR AN INTERMITTENT SHORT TO BATTERY FAULT 
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect: Driver Knee Bolster Air Bag Module C2303.
    • Repower the SRS. Do not prove out the SRS at this time. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Ignition ON.
    • Attempt to recreate the fault by wiggling connectors (including any inline connectors) and flexing the wire harness frequently.
    • Enter the following diagnostic mode on the scan tool: Self Test - RCM.
    • Was DTC B0004:12 retrieved on-demand during self-test? 
    • Yes  : DEPOWER the SRS and REPAIR as necessary. Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to  D17.
    • No  : The fault is not present and cannot be recreated at this time. Do not install any new SRS components at this time. SRS components should only be installed when directed to do so in the pinpoint test  . GO to D16  .
  16. D16 CHECK HARNESS AND CONNECTORS 
    • Ignition OFF.
    • Depower the SRS. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Disconnect the driver knee bolster air bag module C2303 (if not previously disconnected).
      • inspect connector(s) (including any in-line connectors) for corrosion, loose or spread terminals and loose or frayed wire connections at terminals.
      • inspect wire harness for any damage, pinched, cut or pierced wires.
      • inspect C310A and C310B Connector Position Assurance (CPA) lever/lock for correct operation. Refer to RESTRAINTS CONTROL MODULE (RCM)  in this service information.
    • Were any concerns found? 
    • Yes  : REPAIR as necessary. Refer to SYSTEM WIRING DIAGRAMS article for schematic and connector information. GO to D17  .
    • No  : The fault is not present and cannot be recreated at this time. Do not install any new SRS components at this time. SRS components should only be installed when directed to do so in the pinpoint test  . GO to D17  .
  17. D17 CHECK FOR ADDITIONAL SRS DTCs 
    • Ignition OFF.
      WARNING: Turn the ignition OFF and wait one minute to deplete the backup power supply. Failure to follow this instruction may result in serious personal injury or death in the event of an accidental deployment.
    • Reconnect all SRS components (if previously disconnected).
    • If previously directed to depower the SRS, repower the SRS. Do not prove out the SRS at this time. Refer to SUPPLEMENTAL RESTRAINT SYSTEM (SRS) DEPOWERING AND REPOWERING  in this service information.
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: Self Test - Restraints.
      NOTE: When selecting Restraints from the Self Test menu, DTCs will be retrieved from the RCM and Occupant Classification System Module (OCSM).
    • Are any RCM and/or OCSM retrieved on-demand during self-test? 
    • Yes  : Do not clear any DTCs until all DTCs have been resolved. GO to the DTC TABLES  in this service information for pinpoint test direction.
    • No  : CLEAR all RCM and OCSM CMDTCs. PROVE OUT the SRS. Repair is complete. RETURN the vehicle to the customer.
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