Preliminary Inspection

WARNING: This page is about a different car, the 2009 Mercury Milan, 2009 Lincoln MKZ, and 2009 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

Know and understand the customer's concern.
Verify the concern by operating the vehicle.
Check the fluid levels and condition.
Check for non-factory-installed items and verify correct installation
Check selector lever linkages for correct adjustment.
Check TSBs regarding the concern.
Carry out Self Tests, both Key ON Engine OFF (KOEO) and Key ON Engine Running (KOER).
Record all codes.