Medium-Speed Controller Area Network (MS-CAN)
WARNING: This page is about a different car, the 2009 Mercury Milan, 2009 Lincoln MKZ, and 2009 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
This vehicle utilizes a communication system called a medium-speed controller area network (MS-CAN). When diagnosing the memory seat or climate controlled seat, use a Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) software with appropriate hardware, or equivalent scan tool with the latest software update with the capability of communicating over the MS-CAN bus.