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Home >> Mercury >> 2008 >> Milan Base, 2.3 Z, Automatic >> Repair and Diagnosis >> External Pages >> Different car >> Section 1394 (Seat System - Seating) >> Diagnostic Tests >> Seats >> Inspection and Verification

Inspection and Verification

WARNING: This page is about a different car, the 2009 Mercury Milan, 2009 Lincoln MKZ, and 2009 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical and electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Switch(es)
    • Seat tracks obstructed or damaged
    • Lumbar assembly damaged
    • Recliner assembly damaged (backrest frame)
    • Thermo-electric device (TED) assembly filter dirty (cushion or backrest)
    • Battery junction box (BJB) fuse(s):
      • 11 (20A Fusion and Milan) (30A MKZ) (heated seats or passenger climate controlled seat)
      • 12 (30A) (driver climate controlled seat)
      • 15 (10A) (driver memory seat)
      • 31 (30A) (passenger power seat)
      • 32 (30A) (driver power seat or driver memory seat)
    • Smart junction box (SJB) fuse 28 (10A) (heated seats)
    • Wiring harness
    • Loose or corroded connections
    • Seat control switch(es)
    • Power seat motor (seat track)
    • Memory seat position switch
    • Seat cushion heater
    • Seat backrest heater
    • Heated seat module
    • Lumbar control switch
    • Power lumbar motor
    • TED assembly (cushion or backrest)
    • Power recliner motor
    • Driver seat module (DSM)
    • Driver door module (DDM)
    • HVAC module
    • Dual climate controlled seat module (DCSM)
    3. NOTE: The smart junction box (SJB) may also be identified as the generic electronic module (GEM).
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is with the power seat (non-memory seat) or heated seat and the cause is not visually evident, verify the symptom and Go to Symptom Chart .
    5. NOTE: Make sure to use the latest scan tool software release.
  5. If the concern is with the memory seat or climate controlled seat and the cause is not visually evident, connect the scan tool to the data link connector (DLC).
    6. NOTE: The vehicle communication module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM.
  6. If the scan tool does not communicate with the VCM:
    • check the VCM connection to the vehicle.
    • check the scan tool connection to the VCM.
    • refer to MODULE COMMUNICATIONS NETWORK article, No Power To The Scan Tool, to diagnose no communication with the scan tool.
  7. If the scan tool does not communicate with the vehicle:
    • verify the ignition key is in the ON position.
    • verify the scan tool operation with a known good vehicle.
    • refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the PCM.
  8. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
    • If the network test passes, retrieve and record continuous memory DTCs.
  9. Clear the continuous DTCs and carry out the self-test diagnostics for the DSM, DDM, DCSM.
  10. If the DTCs retrieved are related to the concern, go to DRIVER SEAT MODULE (DSM) DTC CHART , DUAL CLIMATE CONTROLLED SEAT MODULE (DCSM) DTC CHART  or DRIVER DOOR MODULE (DDM) DTC CHART . For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.
  11. If no DTCs related to the concern are retrieved, go to Symptom Chart .
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