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Home >> Mercury >> 2008 >> Milan Base, 2.3 Z, Automatic >> Repair and Diagnosis >> External Pages >> Different car >> Section 1393 (Windows & Glass - Glass, Frames & Mechanisms) >> Diagnostic Tests >> Glass, Frames and Mechanisms >> Inspection and Verification

Inspection and Verification

WARNING: This page is about a different car, the 2009 Mercury Milan, 2009 Lincoln MKZ, and 2009 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Door window regulator and motor
    • Door glass run
    • Door window glass
    • Loose, corroded connectors
    • Circuitry
    • Window control switch
    • Battery junction box (BJB) fuses:
      • 1 (60A)
      • 6 (40A)
      • 34 (30A)
      • 35 (30A)
    • Smart junction box (SJB) fuses:
      • 3 (15A)
      • 8 (30A)
      • 12 (7.5A) (MKZ only)
    • Accessory delay relay
    • Circuit breaker
    • Heated backlight grid
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
    4. NOTE: Make sure to use the latest scan tool software release.
  4. If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
    5. NOTE: The vehicle communication module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM.
  5. If the scan tool does not communicate with the VCM:
    • check the VCM connection to the vehicle.
    • check the scan tool connection to the VCM.
    • refer to MODULE COMMUNICATIONS NETWORK article, No Power To The Scan Tool, to diagnose no communication with the scan tool.
  6. If the scan tool does not communicate with the vehicle:
    • verify the ignition key is in the ON position.
    • verify the scan tool operation with a known good vehicle.
    • refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the smart junction box (SJB).
  7. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
    • If the network test passes, retrieve and record continuous memory DTCs.
  8. Clear the continuous DTCs and carry out the self-test diagnostics for the SJB.
  9. If the DTCs retrieved are related to the concern, go to Smart Junction Box (SJB) DTC Chart. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.
  10. If no DTCs related to the concern are retrieved, go to Symptom Chart .
SMART JUNCTION BOX (SJB) DTC CHART

DTC Description Action
B1345 Heated Rear Window Input Circuit Short to Ground For fusion or Milan, Go to Pinpoint Test L . For MKZ, Go to Pinpoint Test J .
B2947 Global Opening/Closing Circuit Open Go to Pinpoint Test I .
B2949 Global Opening/Closing Circuit Short to Battery Go to Pinpoint Test I .
All Other DTCs - REFER to the Master DTC Chart in MULTIFUNCTION ELECTRONIC MODULES article.
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