Pinpoint Test N: No Global Positioning System (GPS) Antenna Signal
WARNING: This page is about a different car, the 2008 Mercury Mariner and 2008 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
- N1 CHECK THE OPERATION OF THE NAVIGATION SYSTEM
- Move the vehicle outside of any enclosed structure to an area that is unobstructed by trees, tall buildings, and bridges.
- Operate the audio system in navigation mode.
- Does the GPS icon appear, then disappear?
- YES : The system is operating correctly at this time. NOTIFY the customer that obstructions to the line of sight may affect the GPS antenna.
- NO : Go to N2.
- N2 CHECK THE ACM RECORDED DTCs
- Check the recorded DTCs from the ACM self-test.
- Is DTC B2204 recorded?
- N3 CHECK THE GPS ANTENNA MOUNTING
- Verify the GPS antenna is installed correctly and no aftermarket equipment is obstructing the antenna.
- Is the GPS antenna mounted correctly?
- YES : Go to N4.
- NO : Correctly INSTALL the GPS antenna. REFER to Global Positioning System (GPS) Antenna . TEST the system for normal operation.
- N4 SUBSTITUTE THE GPS ANTENNA
- Install a known good GPS antenna.
- Move the vehicle outside of any enclosed structure to an area that is unobstructed by trees, tall buildings, and bridges.
- Operate the audio system in navigation mode.
- Does the GPS icon appear, then disappear?
- YES : INSTALL a new GPS antenna. REFER to Global Positioning System (GPS) Antenna . CLEAR the DTCs. REPEAT the self-test.
- NO : INSTALL the original GPS antenna. Go to N5 .
- N5 CHECK FOR CORRECT ACM OPERATION
- Disconnect all the ACM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the ACM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
- YES : INSTALL a new ACM. REFER to Audio Control Module (ACM) . TEST the system for normal operation.
- NO : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test.