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Inspection and Verification: Notes

NOTE: A new instrument cluster must be reconfigured. For additional information on reconfigurable items for the instrument cluster, refer to INSTRUMENT CLUSTER . For additional information on how to reconfigure the instrument cluster, refer to MODULE CONFIGURATION .
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Fuel tank
    • Low engine coolant level
    • Accessory drive belt
    • Low engine oil level
    • Low brake fluid level
    • Smart junction box (SJB) fuse(s):
      • 22 (15A)
      • 32 (10A)
      • 33 (15A)
    • Instrument cluster
    • Switches or sensors
    • Loose or corroded connectors
    • Circuitry
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is not visually evident, connect the diagnostic tool to the data link connector (DLC) and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
    • check that the program card or disc is correctly installed.
    • check the connections to the vehicle.
    • check the ignition switch position.
  5. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
  6. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
    • CAN circuit fault; all electronic control units no response/not equipped refer to MODULE COMMUNICATIONS NETWORK .
    • No response/not equipped for the instrument cluster, refer to INSTRUMENT CLUSTER .
    • System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out self-test diagnostics for the instrument cluster.
  7. If the DTCs retrieved are related to the concern, refer to the INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX  to continue diagnosis.
  8. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART  to continue diagnosis.