Diagnostic Test

WARNING: This page is about a different car, the 2020 Chrysler Voyager and 2020 Chrysler Pacifica. However, it is still accessible from the selected car via links, so may be relevant.

CHECK FOR AN ACTIVE DTC
1. Turn the ignition on and open one of the front doors.
  NOTE:
  A front door must remain open whenever checking or erasing Amplifier (AMP) DTCs.
2. With the scan tool, read Amplifier DTCs and record on the repair order.
3. With the scan tool, erase DTCs.
4. Cycle the ignition switch from on to off, wait five seconds and then back to on.
5. Turn the Radio on.
6. Adjust the speakers to the rear and center.
7. With the scan tool, read Amplifier DTCs.
  Did the DTC return?
  
  Yes
  - Go to 2
  No
  - Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
CHECK THE OPERATION OF THE RIGHT REAR LIFTGATE SPEAKER
1. Turn the ignition off.
2. Disconnect the Right Rear Liftgate Speaker harness connector.
3. Turn the ignition on.
4. Turn the Radio on and turn the volume to 25.
5. Adjust the speakers to the rear and center.
6. With a voltmeter set to read in A/C voltage, measure the voltage of the Right Rear Liftgate Speaker circuits in the Right Rear Liftgate Speaker harness connector.
  Is the voltage present greater than 1.0 volt?
  
  Yes
  - Replace the Right Rear Liftgate Speaker in accordance with the Service Information. Refer to SPEAKER, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go to 3
CHECK THE (X301) AMPLIFIED SUBWOOFER 2 (+) CIRCUIT FOR AN OPEN
1. Turn the ignition off.
2. Disconnect the Amplifier C3 harness connector.
3. Measure the resistance of the (X301) Amplified Subwoofer 2 (+) circuit between the Amplifier C3 harness connector and the Right Rear Liftgate Speaker harness connector.
  Is the resistance below 3.0 Ohms?
  
  Yes
  - Go to 4
  No
  - Repair the (X301) Amplified Subwoofer 2 (+) circuit for an open.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE (X391) AMPLIFIED SUBWOOFER 2 (-) CIRCUIT FOR AN OPEN
1. Measure the resistance of the (X391) Amplified Subwoofer 2 (-) circuit between the Amplifier C3 harness connector and the Right Rear Liftgate Speaker harness connector.
  Is the resistance below 3.0 Ohms?
  
  Yes
  - Go to 5
  No
  - Repair the (X391) Amplified Subwoofer 2 (-) circuit for an open.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK RELATED HARNESS CONNECTIONS
1. Disconnect all Amplifier harness connectors.
2. Disconnect all related in-line harness connections (if equipped).
3. Disconnect the related component harness connectors.
4. Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
  - Proper connector installation.
  - Damaged connector locks.
  - Corrosion.
  - Other signs of water intrusion.
  - Weather seal damage (if equipped).
  - Bent terminals.
  - Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
  - Terminals that have been pushed back into the connector cavity.
  - Perform a terminal drag test on each connector terminal to verify proper terminal tension.
  Repair any conditions that are found.
5. Reconnect all Amplifier harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
6. Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
7. Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
8. With the scan tool, erase DTCs.
9. Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
10. With the scan tool, read Amplifier DTCs.
  Did the DTC return?
  
  Yes
  - Replace the Amplifier in accordance with the Service information. Refer to AMPLIFIER, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  - Test complete.