Maintenance Strategy - SN00.00-P-0080-08G

Model 118.3 

The new CLA-Class is subject to maintenance according to the new maintenance logic. The maintenance scopes, in particular of service A and service B, were recompiled according to process-related and vehicle-related criteria. The annual maintenance cost fluctuations are thus significantly reduced.

The fixed maintenance interval of 25, 000 km (15, 500 miles) or 12 months (Economic Commission for Europe (ECE)) and possible country-specific kilometer intervals are retained however. Furthermore, service A and service B continue to apply in turn as well as a "PLUS package" that can be freely selected by the customer.

Motor 

Model series 118 will be available with the following engine variants at market launch:

• M260, 4-cylinder inline spark-ignition engine with 2.0 l displacement
• M282, 4-cylinder inline spark-ignition engine with 1.4 l displacement and cylinder shutoff
• OM608, 4-cylinder inline diesel engine with 1.5 l displacement
• OM654, 4-cylinder inline diesel engine with 2.0 l displacement

During the engine oil and oil filter change, the engine oil is drained via a drain screw in the oil pan. The engine oil level is called up via the instrument cluster.

Transmission 

In addition to the further developed manual transmission FSG310, the model series also has the dual-clutch transmission 7F-DCT as well as the dual-clutch transmission new developments 7G-DCT (7-speed) and 8G-DCT (8-speed).

Additional maintenance work 

The vehicle-specific additional maintenance work is subject to the following intervals:

• Replace brake fluid - every 2 years
• Replace air filter element - every 75, 000 km (46, 500 miles) or 3 years
• Replace spark plugs (M 260, M 282) - every 75, 000 km (46, 500 miles) or 3 years
• Rear axle oil change (4MATIC + code 809) - every 75, 000 km (46, 500 miles) or 3 years
• Install new diesel fuel filter (OM 608, OM 654) - every 75, 000 km (46, 500 mi) or 3 years
• Automatic transmission oil change (7DCT 300 up to code 809) - every 75, 000 km (46, 500 miles) or 3 years
• Automatic transmission oil change (7DCT 300 as of code 800) - every 125, 000 km (77, 500 miles)
• Automatic transmission fluid and oil filter change (7DCT 350 and 8DCT) - every 125, 000 km (77, 500 mi)
• Install new gasoline fuel filter (M 260, M 282) - every 200, 000 km (124, 000 miles) or 10 years
• Replace coolant - every 200, 000 km (124, 000 miles) or 10 years
• Replace toothed belt (OM 608) - every 200, 000 km (124, 000 mi) or 10 years

The additional maintenance intervals are retained.

Cost effective and plannable: Mercedes-Benz Service Contracts for passenger cars 

With the vehicle-related service contracts, the customer can protect themselves in a customized manner and select what is best for him/her from different product variants.

The purchasable warranty extension  as an entry-level product is geared towards security-oriented, price-conscious customers. Your customers are thus protected against unexpected repair costs in the long term also after the expiry of the manufacturer warranty. With the maintenance contract  , the focus is on cost transparency and reliable planning. All maintenance costs are covered for the agreed on duration here. All maintenance work as per the service booklet including the additional maintenance work "upon presentation of a separate invoice" are included in the services.

The full service contract  as a premium product combines all wear work in addition to the above-mentioned maintenance and repair work. With this all around protection, the customer can be confident that their Mercedes-Benz will remain in top form for a long time.

The availability and product names of the Mercedes-Benz service contracts are defined in a country-specific manner.

Contact of colleagues from sales or your responsible contact person in the market.