General notes on complaints about paintwork repairs - AH98.00-P-9408-05A

Model 124, 126, 129, 140, 163, 164, 166, 168, 169, 170, 171, 172, 199, 201, 202, 203, 204, 207, 208, 209, 210, 211, 212, 215, 216, 218, 219, 220, 221, 230, 240, 245.2, 251, 463 

In the case of complaints concerning paint repairs, it is assumed that the specified materials have been used in accordance with the paint manufacturer's guidelines and working specifications, and that the paintshop foreman responsible was satisfied that all parameters were within the specified tolerances and that a defect in workmanship can therefore be ruled out.

Many paintwork defects, e.g. dirt inclusions, paint fog, paint runs and loss of gloss can be eliminated through inexpensive polishing work (i.e. without paintwork rectification).

Complaints may be received: 

• In connection with the original factory finish (primarily for color deviations)
• With the painting of genuine parts
• In connection (problems) with the materials.

For clearcoat systems with higher scratch resistance, observe the corresponding notes (Service Information).