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Home >> Mercedes Benz >> 2011 >> C350 >> Repair and Diagnosis >> Accessories & Equipment >> Interior/Illumination Lights >> Entertainment, Lighting & Wipers/Washers - Testing & Repair - C63/C350 (204) >> Testing & Repair >> Opening the radio display using emergency unlocking - AR82.60-P-7723-01CW

Opening the radio display using emergency unlocking - AR82.60-P-7723-01CW

Fig 1: Identifying Pulling Hook (140 589 02 33 00)
G07528444Courtesy of MERCEDES-BENZ USA
  1. Mark guide dimension (a) on the SPECIAL TOOL extraction hook (1).

    IMPORTANT A strip of adhesive tape (2), for example, is attached to the depicted SPECIAL TOOL extraction hook (1) as a mark. The guide dimension (a) is approx. 42 mm.

    Fig 2: Identifying Guide Dimension On Extraction Hook
    G07528445Courtesy of MERCEDES-BENZ USA
  2. SPECIAL TOOL Position extraction hook (1), in accordance with dimension (b), at an angle from the right with the tip of the hook pointing downward, at the insertion position (arrow A). Then carefully insert the SPECIAL TOOL extraction hook (1) into the upper gap between the instrument panel (3) and the Audio/ COMAND display (A40/8).

    IMPORTANT Dimension (b): 83 mm.

    Fig 3: Inserting Extraction Hook Into Upper Gap Between Instrument Panel And Audio/COMAND Display
    G07528446Courtesy of MERCEDES-BENZ USA
  3. SPECIAL TOOL Insert extraction hook (1) approx. 10 mm and erect it vertically at the same time.
  4. SPECIAL TOOL Push extraction hook (1) to the side until the SPECIAL TOOL extraction hook (1) latches into the hook guide (arrow D) in the instrument panel (3).

    IMPORTANTFigure B:  Hook guide (arrow D) shown with Audio/COMAND display (A40/8) detached.

    Figure C:  Hook guide (arrow D) shown with Audio/COMAND display (A40/8) removed.

    Fig 4: Identifying Hook Guide
    G07528447Courtesy of MERCEDES-BENZ USA
  5. SPECIAL TOOL Push extraction hook (1) vertically downward as far as the mark (2).

    IMPORTANT Resistance produced by the tightening of the emergency unlocking must be overcome in the process.

  6. Turn extraction hook (1) 90° clockwise.

    IMPORTANT The emergency unlocking opens noticeably.

    Fig 5: Turning Extraction Hook
    G07528448Courtesy of MERCEDES-BENZ USA
  7. SPECIAL TOOL Pull extraction hook (1) out of the instrument panel (3) at an angle to the top right.

    IMPORTANT The tip of the SPECIAL TOOL extraction hook (1) must point downward.

    Fig 6: Pulling Extraction Hook Out Of Instrument Panel
    G07528449Courtesy of MERCEDES-BENZ USA
  8. SPECIAL TOOL Insert the extraction hook (1), with the tip of the hook pointing to the right, into the front gap between the instrument panel (3) and the Audio/ COMAND display (A40/8).
  9. SPECIAL TOOL Insert extraction hook (1) approx. 5 mm deep, turn 90° clockwise and then carefully pull upward.

    IMPORTANT This easily opens the cover of the Audio/COMAND display (A40/8). If the cover cannot be moved easily, the emergency unlocking has not been opened completely and the opening procedure must be repeated.

    Fig 7: Turning Extraction Hook
    G07528450Courtesy of MERCEDES-BENZ USA