Audiogateway (AGW) does not operate after flashing with new software - AF82.62-P-6001A

MODEL 211

OPERATION NO. OF OPERATION TEXTS OR STANDARD TEXTS AND FLAT RATES

Category	Op. no.	Operation text	Time	Acc. no.	Code
P	024030	Perform a reset at the audio gateway control unit and reflash	006 WU	-	-
P	827479	Replace audio gateway control unit (after testing), MODEL 211.2	006 WU	-	-
P	827479	Replace audio gateway control unit (after testing), MODEL 211.0	013 WU	-	-

Cause	Remedy
Software release of STAR DIAGNOSIS and/or software and hardware release in Audiogateway (AGW). Various changes have been made in the AGW and in STAR DIAGNOSIS to ensure the flashing process.	If one of the complaints occurs after the AGW has been flashed, please first proceed as follows: ↓
This can lead to the following: After the flashing process is over the AGW can no longer be read out by STAR DIAGNOSIS. After the flashing process is over the AGW remains in diagnostic mode. Flashing process was interrupted.	1 Quit STAR DIAGNOSIS.
	2 Perform reset of the AGW. Disconnect AGW from the on-board electrical system for about 5 minutes. To do this, remove fuse no. 6 (40 A) out of the rear SAM control unit (N10/2).
	3 Reinstall fuse.
	4 Connect STAR DIAGNOSIS.
	5 In the quick test menu, check whether the new software was installed into the AGW.
	If the software was not installed: ↓ 6 Repeat flashing process.
	If the new software was flashed into the AGW: ↓ 7 Check in the MOST system for whether the malfunction has been rectified.
	If the AGW still cannot read out after the reset: ↓ 8 Restart flashing process again.
	If the AGW still does not operate after the second flashing process and the manual rest and/or if the original software is still in the AGW, then: ↓ 9 Remove/install/replace AGW.
	Model 211.0	AR82.60-P-7605T
	Model 211.2	AR82.60-P-7605TA